Treat yourself to a rejuvenating retreat at Grey Street Hotel, where luxurious comforts meet stunning city views. Unwind with a massage or body treatment at the spa, connect to in-room WiFi, and indulge in delicious breakfast options. With helpful staff on hand and concierge services available, this hotel near Castle Keep is sure to impress.
Gateshead Millennium Bridge - 13 min walk - 1.1 km
Getting around
Newcastle Intl. Airport (NCL) - 14 min drive
Newcastle Central Station - 6 min walk
Dunston Station - 6 min drive
Manors Station - 7 min walk
Monument Station - 5 min walk
Central Station - 5 min walk
Central Station - 6 min walk
Restaurants
Miller & Carter - 1 min walk
Revolución de Cuba - 3 min walk
Alvinos - 2 min walk
Flares - 1 min walk
Pizza Punks - 1 min walk
About this property
Grey Street Hotel
When you stay at Grey Street Hotel, you'll be within a 15-minute walk of Quayside and St. James' Park. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or reflexology. A bar/lounge and a terrace are other highlights. Fellow travelers say great things about the comfortable beds and helpful staff. The property is just a short walk to public transportation: Monument Station is 5 minutes and Central Station is 5 minutes.
Languages
English, Polish
At a glance
Hotel size
49 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) on weekend mornings 8:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
24-hour room service
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Terrace
Full-service spa
Massage/treatment rooms
Banquet hall
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Room amenities
Be entertained
Television
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Spa
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is open select days.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 15 for adults and GBP 7.5 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.
The following facilities are closed on Sunday, Monday, and Tuesday:
Full-service spa
Children & extra beds
Rollaway beds are available for GBP 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Grey Street Hotel Hotel
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Newcastle-upon-Tyne
Grey Street Hotel Newcastle-upon-Tyne
Grey Street Hotel Hotel Newcastle-upon-Tyne
Frequently asked questions
Is Grey Street Hotel currently open?
The property is closed between December 24 and December 26.
Does Grey Street Hotel offer free cancellation for a full refund?
Yes, Grey Street Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Grey Street Hotel?
Yes, dogs are welcome. There's a charge of GBP 20.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Grey Street Hotel?
Sorry, there's no onsite parking at Grey Street Hotel.
What are the check-in and check-out times at Grey Street Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Grey Street Hotel?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (7-min walk) is nearby.
What is there to do at Grey Street Hotel and nearby?
Grey Street Hotel has a spa.
Are there restaurants at or near Grey Street Hotel?
Yes, there's an onsite restaurant.
What's the area around Grey Street Hotel like?
Grey Street Hotel is in Newcastle City Center, a short 5-minute walk from Monument Station and 11 minutes' walk from Quayside. Our travelers say the local area is very central.
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Grey Street Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 23, 2025
Weekend in Newcastle
Lovely hotel. Very clean room friendly staff. In city centre close to bars and restaurants. Would definitely recommend and will be staying again on future trips to Newcastle.
Jonathan
Jonathan, 2-night trip
10/10 Exceptional
Feb 24, 2025
Great stay Feb 2025
Amazing stay, friendly welcome, very clean room. Check in and out process was simple and the location is perfect for bars and restaurants.
Very dissappointing that the king size bed was two large singles pushed together however.
Verified traveler
1-night trip
10/10 Exceptional
Nov 1, 2024
Great Hotel, great location, fantastic breakfast, fantastic staff.
Steven
Steven, 2-night trip
10/10 Exceptional
Dec 2, 2024
Amazing place
Amazing place
Sam
Sam, 3-night trip
8/10 Very good
Feb 13, 2025
Fab location
Stay nice, good location. Mostly nicely decorated and clean but decorative pillows had stains and the bin hadn’t been emptied from before we arrived
Verified traveler
1-night trip
10/10 Exceptional
Oct 20, 2024
Good place to stay
Brent
Brent, 6-night trip
10/10 Exceptional
Oct 29, 2024
Had a lovely stay, staff were super friendly
Ashton
Ashton, 2-night trip
10/10 Exceptional
Feb 8, 2025
Great stay
Great hotel in a very central location. Rooms look like they have had a refurbishment and are very classy looking. Bed was lovely and comfy. The junior suite has a great separate shower and bath. Breakfast was well stocked and the hot food options were delicious. All staff were friendly and helpful. Will definitely use again.
Paul
Paul, 2-night trip
10/10 Exceptional
Nov 6, 2024
Great central hotel
Anthony
Anthony, 3-night trip
6/10 Good
Feb 27, 2025
Great Location and atmosphere - but noisy
Beautiful hotel, in great inner city location - couldn't be better for accessing what Newcastle and the North East has to offer. The downside to this hotel is that you can hear what is going on in the rooms around you. Three nights of the four we stayed at the Grey Street Hotel we were woken by our neighbours - who in all but one instances weren't being particularly loud, just having a conversation.
Verified traveler
4-night trip
10/10 Exceptional
Oct 29, 2024
Affordable clean and modern city centre hotel well worth a stay
Catherine
Catherine, 1-night trip
8/10 Very good
Oct 10, 2024
Very nice hotel
Michelle
Michelle, 2-night trip
8/10 Very good
Dec 29, 2024
Location fantastic staff lovely but it's right next to a nightclub playing music till 03:00 am.
Ian
Ian, 1-night trip
10/10 Exceptional
Sep 13, 2024
Really enjoyed my stay many thanks.
Joel
Joel, 2-night trip
6/10 Good
Dec 21, 2024
Great location, but very dated. Nice staff
Ian
Ian, 1-night trip
10/10 Exceptional
Dec 4, 2024
Lovely weekend staff
Friendly staff
Cheryl
Cheryl, 2-night trip
10/10 Exceptional
Jun 6, 2024
Lovely hotel and staff perfect location will definitely stay again
Janet
Janet, 1-night trip
8/10 Very good
Feb 2, 2025
Staff great. Bar and restaurant really pumping on Saturday night. Great vibes. Didn’t have breakfast so can’t comment. Room on top floor great but pitiful shower was no more than a dribble. Would have been 5 stars otherwise.
David
David, 1-night trip
10/10 Exceptional
Sep 10, 2024
Hotel well situated. Staff helpful and room was clean.
Karl
Karl, 2-night trip
10/10 Exceptional
Oct 13, 2024
The staff were friendly and welcoming, they went out if their way to help, rooms were quiet even in a Saturday night. Hotel very clean and modern
Lesley
Lesley, 2-night trip
10/10 Exceptional
Dec 22, 2024
Perfect!
The stay was amazing, I had the standard double room, it was clean, well presented, tidy, comfortable. The staff were great and friendly. Facilities were great. Perfect location a short walk from Newcastle Central Railway station and just round the corner from Monument Metro station. 10/10 definitely recommend
Christopher
Christopher, 3-night trip
10/10 Exceptional
Oct 25, 2024
Good city centre hotel
Great city centre location. Easy check in. Room clean, comfortable and a good shower.
David
David, 2-night trip
8/10 Very good
Dec 8, 2024
Excellent reception upon arrival- professional, knowledgeable and accommodating. Plans had changed and offered alternative room which was fantastic.
Verified traveler
1-night trip
10/10 Exceptional
Oct 23, 2024
Fantastic location, brilliant price for a lovely modern clean room, lovely friendly Staff, great breakfast. Only complaint was the shower head was small.
Julie
Julie, 1-night trip
10/10 Exceptional
Sep 15, 2024
Spent a couple of days here on our way to Aberdeen. Good central hotel. Really enjoyed Newcastle