4/10
Very Disappointing. Receptionist checking me in not very interested in the guest. Poor explanation of where to find my room so I got very lost. No information given on the facilities. I asked if they had room service, “no, but you can get takeaway and have it in your room was the reply’ !!!! No information given on breakfast options. I did not even know there was a restaurant onsite until I read the dossier in my room at about 10.00 pm that night. A map of the place showing where everything is would have been very helpful.
I stayed overnight to attend a function at the hotel, a presentation preceded by dinner. That dinner was also disappointing, tables set with no bread and butter plates, so people used their paper napkins to butter their bread rolls on. When I asked staff if we our table could have bread n butter plates brought out, he said ‘side plates’??? I said yes, I’d prefer to butter my bread roll on a plate, rather than the tablecloth. No condiments on the tables. Then, Alternate drop meals that were luke warm. Heating in my room not working properly. Truly, I could not wait to get out of there this morning. Never again.
Janifer
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