Website says check in is at 2pm… it is NOT, it is 3pm. The front desk apologized and offered free breakfast when I wasn’t allowed to check in, which I didn’t even ask for but then they would not honor the free breakfast, even saying they were going to look into it the next day, they never did. Room was tiny which is standard in Europe, that’s fine, just not even room to open luggage. Housekeeping never came even though I was gone from 7am-8pm one day and I had the sign on the door, so I specifically asked for housekeeping the next day, and was gone 10am-4pm, and they never came. Also, website states bottled water was offered with the room, there was none in the room, and when I asked the front desk they said they were out and to drink the sink water.