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Hótel, með 4 stjörnur, með 2 veitingastöðum, Speke Hall nálægt
Very disappointing stay, bar area dark and dingy, no aircon in rooms, room cooling system…
4. sep. 2021
Tired hotel, felt almost closed down with very limited staffing even for a Friday night.…
3. sep. 2021
Þessi gististaður lýsir yfir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum útgefnum af Bureau Veritas (utanaðkomandi sérfræðingur - á heimsvísu).
Safnaðu 10 stimplum, fáðu 1 verðlaunanótt*
Þessi gististaður hefur tilkynnt að þar sé gripið til ráðstafana um aukin þrif og aukið öryggi gesta.
Sótthreinsunarefni er notað til að þrífa gististaðinn; fletir sem oft eru snertir eru þrifnir með sótthreinsiefni milli dvala; rúmföt og handklæði eru þvegin við að minnsta kosti 60° hita.
Hlífðarbúnaður, þar á meðal grímur, verður í boði fyrir gesti.
Félagsforðunarráðstafanir eru við lýði; starfsfólk gististaðarins notar hlífðarbúnað; plastskermur er uppsettur milli starfsfólks og gesta á helstu samskiptasvæðum; gestir fá aðgang að handspritti; greiðsluaðferðir án notkunar reiðufjár eru í boði fyrir öll viðskipti; snertilaus herbergisþjónusta er í boði; grímur eru nauðsynlegar í almannarýmum; bókanir eru nauðsynlegar fyrir suma aðstöðu á staðnum.
Snertilaus innritun og snertilaus útritun eru í boði.
Auknar heilbrigðisaðgerðir fyrir matarþjónustu eru við lýði.
Sérinnpakkaður matur er í boði fyrir morgunverð.
Hvert gestaherbergi er haft autt í a.m.k. 24 klst. milli bókana.
Gististaðurinn staðfestir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum sem Bureau Veritas (utanaðkomandi sérfræðingur - á heimsvísu) hefur gefið út.
Samliggjandi/aðliggjandi herbergi kunna að vera fáanleg ef þau eru laus og gestir geta beðið um þau með því að hringja beint í gististaðinn í númerið sem gefið er upp í bókunarstaðfestingunni.
Gestir geta sofið rólega því að á staðnum eru kolsýringsskynjari, reykskynjari, öryggiskerfi og fyrstuhjálparkassi.
Þessi gististaður býður gesti velkomna óháð kynhneigð og kynvitund (LGBTQ boðin velkomin).
Þessi gististaður tekur við kreditkortum. Ekki er tekið við reiðufé.
*Sjá gjöld og skilmála til að skoða viðbótarupplýsingar eða aukagjöld
It was a welcome surprise that this Crowne Plaza is set in such a beautiful historical building, and close to many good shops, restaurants and cinema. But mostly the staff were great! Super friendly and helpful. The covid-prevention measures in place are excellent. Missing it already.
Claudia, 1 nátta fjölskylduferð, 30. ágú. 2021
Sannvottuð umsögn gests Expedia
Pre booked and paid for 4 days on expedia but when i checked in i got told to leave after 2 nights because it was full for a convention.
Lee, 4 nátta viðskiptaferð , 28. ágú. 2021
Sannvottuð umsögn gests Expedia
Even though out the way a little (15-20min taxi ride - £16ish), the hotel is friendly, neat and tidy. Nice centre shop opposite, and use of the pool next door at the gym helped if you inclined.
2 nátta fjölskylduferð, 28. ágú. 2021
Sannvottuð umsögn gests Hotels.com
We know the hotel well as we live in the area however this stay was for our wedding night - we weren't provided with the expensive upgraded room we had paid for as this had been given to someone else. Our room was basic, air con in the whole hotel was broken so we were told a fan was in our room.. It wasn't so was room over 25.5 degrees, our bag wasn't in our room on arrival at 1:30am although it had been dropped off and requested to be 12pm the day before. Overall extremely disappointed.
Sara, 1 nætur rómantísk ferð, 28. ágú. 2021
Sannvottuð umsögn gests Expedia
The air conditioning was broken and we were told it had been for weeks but we were only notified on arrival. When we questioned this we were told we could look elsewhere if we were not happy, which apart from bit a little late, I think was extremely rude. We were told a fan was in the room, but it was not and we had to ask twice for one. There were tin can rings on the furniture indicating the room was not cleaned properly. No discount was offered even though the room was not comfortable, as it was too hot.
Pascal, 2 nátta ferð , 27. ágú. 2021
Sannvottuð umsögn gests Hotels.com
Hotel really needs cleaning up/refurbishing-looks tatty and poorly maintained in places. Short staffed. Poor stocking of rooms - few toiletries ( all available but not put in the room), missing towel. Error with hotels.com booking meant we were in the wrong type of room. This was rectified but not with good grace. Happened to see the manager at check out next day and she was very keen to improve things. Breakfast was good and access to the David Lloyd centre next door brilliant.
Michelle, 1 nátta fjölskylduferð, 25. ágú. 2021
Sannvottuð umsögn gests Hotels.com
Good location friendly staff most important comfort sleep
Muhammad, 2 nátta fjölskylduferð, 23. ágú. 2021
Sannvottuð umsögn gests Hotels.com
The hotel and service were great. But the AC was not working for the whole stay and they gave us the impression it was a matter of hours to be fixed and provided fans. We discovered later that it will not be fixed for long time and they refused to give any compensation. Also, The bathroom had an unpleasant smell. The pool facilities provided at neighbouring David Lloyd was wonderful.
Mohamed, 4 nátta fjölskylduferð, 23. ágú. 2021
Sannvottuð umsögn gests Hotels.com
Pros: - Every staff member I interacted with was very friendly and helpful. - Breakfast was great with plenty of options. - Access to pool and David Lloyds facilities. - Free parking. Cons: - No Air Con in the rooms! This is while it gets fixed, but regardless a huge inconvenience depending on your plans and the temperature. - A few areas in the room could do with some TLC.
Sherif, 4 nátta fjölskylduferð, 23. ágú. 2021
Sannvottuð umsögn gests Hotels.com
A1 stay
1 nætur ferð með vinum, 21. ágú. 2021
Sannvottuð umsögn gests Expedia