Surfbreak Oceanfront Hotel, an Ascend Hotel Collection Member

Thought I was getting a bigger room than expected, was a lot of gnats flying around, bathroom wasn't cleaned fully when we first checked in.

This was our second stay at this hotel. The location of this hotel is fantastic! It’s oceanfront. All rooms have ocean views and there is a restaurant downstairs. Everyone is so nice and friendly...the reception staff, housekeeping staff...everyone! We will definitely be back.

I really enjoyed my stay at this hotel so much that I’m coming back next month !

I enjoyed my stay!!! Everything was on point. The only issues I had was the parking but they do have valet which is free and the parking lot was right around the corner and the lady that checked us in wasn't really friendly but she wasn't mean or nasty or anything just was kind of dry, not a big deal. The room was clean, bathroom clean, comfortable beds, nice view of the beach. I will definitely stay there again.

Room was nice. Initially the first check in lady was courteous. But the remaining front desk staff always seemed less than enthusiastic to help. We got a late start and housekeeping seemed to have left. I checked with the front around 11:30am to have the room cleaned and she insisted they would get to the room. We come back around 5pm and room wasn’t cleaned then another front desk staff says no they left so we couldn’t have the room cleaned. I told her what the earlier lady said and she made arrangements to do a bed makeup no fresh towels. In fact they took all of the towels and left us with a few. Throughout our weeks stay everyone else up front just never seemed to want to help. I won’t stay here again although location was great. Staff eh.