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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

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Photo gallery for Quay Hotel and Spa

Exterior
Exterior
Indoor pool
Breakfast, lunch, dinner served; local cuisine, ocean views
Exterior
Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Gym
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Luxury Double Room (Penthouse)

Luxury Double Room (Penthouse) | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 108 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Room, 1 Double Bed

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 108 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 32-inch flat-screen TV with digital channels, TV

Suite, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Suite)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony or patio
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 129 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room (Penthouse)

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Luxury Twin Room (Penthouse)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • 140 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Accessible

Free toiletries, hair dryer, bathrobes, towels

Superior Double Room, Accessible

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Executive Twin Room

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Blackout drapes/curtains
Separate bedroom
  • 108 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Superior Twin Room

Highlights

Heating
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton linens
Premium bedding
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Courtyard

The Castle Hotel, Conwy, North Wales

  • Spa
  • Pet friendly
  • Free parking
  • Internet access
9.2 out of 10, Wonderful, 562 reviews
$125 nightly
The price is $150
Oct 2 - Oct 3
Total with taxes and fees
The Castle Hotel, Conwy, North Wales
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About the neighborhood

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Conwy Castle - 5 min drive - 3.1 km
  • Venue Cymru - 7 min drive - 5.3 km
  • Promenade - 7 min drive - 5.7 km
  • Great Orme Tramway - 8 min drive - 5.4 km
  • Llandudno Pier - 9 min drive - 5.7 km

Getting around

  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪Enoch's Fish & Chip Shop - ‬3 min drive
  • ‪Tapps Conwy - ‬5 min drive
  • ‪The Old Station Hotel - ‬3 min drive
  • ‪KFC Conwy - Llandudno Junction - ‬3 min drive
  • ‪Archway Fish and Chips - ‬5 min drive

About this property

Quay Hotel and Spa

Quay Hotel and Spa features a marina and puts you just a 5-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch, and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge, and a fitness center. The helpful staff and overall property condition get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Ziplining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar - Overlooking the ocean, this bar specializes in local cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Here's the breakdown, no surprises

Optional extras

  • Late check-out can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless check-in and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers alfresco dining, local cuisine, and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travelers love the hotel's prime location.

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Quay Hotel and Spa Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Bar
Spa
Bed

What guests liked

  • Breakfast was consistently described as very good, excellent, and amazing with plenty of options to meet everyones needs. (61 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location and staff

Maria on reception was extremely helpful, great location
sam, 1-night trip

10/10 Exceptional

Short breake

Fantastic holiday fantastic hotel will be back
Geoffrey, 3-night trip

10/10 Exceptional

Our favourite hotel in the world, gorgeous.
Andrew, 1-night trip

10/10 Exceptional

Beautiful hotel

Beautiful hotel with really professional but frurbdly staff. Food and views were excellent, good spa facilities. Would recommend and return.
Vicky, 1-night trip

10/10 Exceptional

A short break at The Quay

A wonderful, relaxing stay, in a fantastic hotel, with fabulous views.
Lynda Jane, 2-night trip

10/10 Exceptional

Highly recommend a visit!

Beautiful hotel, excellent location and amazing service from every staff member. Food was wonderful too. We'll be back!
Natalie, 2-night trip

10/10 Exceptional

Amazing Break

Everything was faultless, amazing views, a perfect getaway
CLAIRE, 2-night trip

10/10 Exceptional

Will we visit again? 100%

Great great place. It is such a place that we will stay over when we go North. Great location, service, comfortable, and staff. Loved it
Rana, 2-night trip

10/10 Exceptional

Amazing!!
1-night trip

10/10 Exceptional

We had a lovely stay and really appreciate the very friendly staff and the top notch cleanliness, both for the room and for the common areas
Stefan, 3-night trip

10/10 Exceptional

Very helpful reception staff, providing lots of information. The room with sliding doors on to a courtyard with a water feature was beautiful. Great pool and spa area, clean and well maintained, not too busy when we visited.
Alison, 1-night trip

10/10 Exceptional

All round great hotel and location
Duncan, 3-night trip

10/10 Exceptional

Lovely relaxing stay
Karen, 2-night trip

10/10 Exceptional

Great break in North Wales.

Great place to stay in North Wales. Spa very good, but available times a bit restricted for guests. Vegetarians catered for but limited choice on main menus. Overlooking, a lovely place for a break.
Francis, 2-night trip

10/10 Exceptional

Stunning place.

We love this hotel. Beautiful place,situated in a stunning spot. Staff very friendly.
John, 2-night trip

10/10 Exceptional

Quality hotel

Excellent hotel in a great location. Views of the mountains and the Conwy estuary. Staff always friendly and welcoming, and a good menu.
John, 1-night trip

8/10 Very good

Great views of river, and spa treatment was excellent. Very relaxed weekend stay.
Garry, 2-night trip

10/10 Exceptional

Enjoyed our stay at this beautiful property
Nigel, 1-night trip

10/10 Exceptional

Our 6th stay here with my elderly dad we live it staff are always amazing especially the restaurant staff
Caroline, 2-night trip

8/10 Very good

Honest Review

Overall very good, but spa should be available in the day for residents free of charge, as that is why we chose a spa hotel.
Gordon, 1-night trip

8/10 Very good

Great location, with fantastic views! The staff were super friendly , could not fault any of them . One of the best Spa facilities I have been to. Was impressed with cleanliness of hotel & rooms, very spacious.
Claire, 1-night trip

8/10 Very good

Very nice spa. Espcially enjoyed pool area. .weight room for exercise was not adequate. Only one wieght machine and limited dumbells. Excellent breakfast and service.
2-night trip

8/10 Very good

Great location, service could be more efficient.

Great location and the terrace overlooking the estuary is perfect for a sun-downer. Service on the terrace wasn't particularly quick, but professional. Great breakfast with really good service.
Gaynor, 1-night trip

10/10 Exceptional

Great place
James, 1-night trip

8/10 Very good

No aircon was the only downside
Vincent, 2-night trip