Crowne Plaza Beijing International Airport, an IHG Hotel

I don’t know about you but I like to read a few random reviews before I book a hotel or purchase a large item, this hotel was no exception. I read good and bad reviews about the breakfast and honestly, for $15 dollars I thought it was good and kind of fun. If you’re a picky eater I could see how it wouldn’t be appealing. I liked the variety to chose from, something for everyone. The hotel itself was clean and modern enough. There are 2 gyms, one that’s open 24 hours with decent equipment and free weights. The room I got was just okay. The carpet needed replacing and a few things seemed tired but overall it was fabulous for the price and the convenience of a free hotel shuttle. I travel for a living and stay mostly at Marriott, I will be going back to this hotel. I hope this helps your decision : )

The hotel location is good. Next to super market, pasty shop, hair salon and restaurant...... but the hotel is old. The room is very small. It’s ok for staying one night because we were flying back to the states next morning. I will not go back to this hotel for sure.

This was the perfect hotel for an overnight Beijing international transfer flight. Staff was exceptional and the breakfast in the morning was excellent. The beds were firm but comfortable and rooms were clean. I would stay there again.

Not a bad place..but did not offer a shuttle from the airport. Customer Service Rep at airport put me in a "taxi" then when I arrived, told me that 200RMB was due for the drive. My stay was just for a layover, so I did not have a chance to do anything but sleep.

Room was large and well equipped; it is rare to find conditioner and weighing scale in hotel rooms. Check-in, however, could be worked on. Official check-in time on Expedia states 2pm, yet when I arrived at 1.10pm, I was told there are no rooms available, and that I should come back and try checking in again around 5pm. This is ridiculous, especially when check-out time is at noon. I had to tell the frontdesk staff I am okay with a twin bed room instead of a king bed in my original booking, only then did she ask me to come back after 2pm to try checking in again. When I was in line waiting to check out the next day, there was, unfortunately, ill-mannered guests going up to the counter without queueing. None of the three frontdesk staff on duty bothered to help me with my check-out first, when I have been waiting in line. Frontdesk service staff definitely needs further training. Staff in charge of airport shuttle were much more helpful in getting me a private-hire car to the airport in time.

Near the airport with free shuttle buses leaving every 30mins. Services were excellent and offered us a free upgrade despite we were only staying for one night.

I have requested for a nearby rooms for my children. And that request was provided like 2 or 3 months before the trip. And yet they gave us same floor end to end. First room in the front and the other room in the farthest end. Wow. And even I offered to pay more still request denied. Having your children nearby is very important especially when visiting a foreign country. Room is ok. Dusty in a few corners. Staff are courteous.

Great place for an overnight layover at PEK. The only minus was the shuttle—rundown vehicle and a long wait at PEK.

Not a good experience. Rooms were dirty. Old Furnitures torn curtains

The stay was overall unpleasant. 1. Before I arrived the hotel, I took the hotel shuttle bus. I was laughed at/looked down upon by the buss driver coz I asked what the Chinese name of the hotel is. This is because although I am a Chinese, I booked on the English version of Hotel.com. It is not able for me to translate the hotel name precisly. The driver just told me to look at the bus body for the Chinese name. 2. After checked in the hotel, we asked whether the hotel could help us call the posting service. Strangely, the front desk told us their service department could help us, but they would charge us an extra 200 RMB. We asked whether we could ask for the posting service by ourselves, they replied no. This is very strange becasue We believe theoretically, a hotel has no right to prevent anyone to all the posting service. So we did call and posted the items by us own. I think they front desk's information is very misleading. They just want to cheat for more money if you are not local people but need some help. 3. We went to the room. Overall cleaness is ok tbh, but not exceptional for a hotel labelling themselves 5 Star. I paid for a room of 3 peolple and added around 30 pounds when I booked the room. The room intro said the room has two double beds and is around 34m2. However, when I entred the room, the room was very disappointing with two single beds. The room is no bigger than a double room. They provided one set of tooth brush for a room booked for 3 people.