Hotel Astor

Close to train station- that’s the only reason I chose it for our one night stay. We were taken to an apartment across the road from the actual hotel - beds were very uncomfortable, bathroom was very small (didn’t dare to use the shower!) flooring was terrible. Only spent time sleeping there and couldn’t wait to get out !

Hotel charged me before my stay started (as per the booking agreement) and then charged me AFTER I had checked in and AFTER I showed the receptionist my original charge. Took a week of phone calls and emails to get hotels.com (surprisingly not the hotel itself) to refund my card. The receptionist speaks quite good English until something goes wrong, then she suddenly knows no English. The room itself was quite adequate.

Great location to visit Pisa. Even very clean, our room had some broken elements to fix. The reading lights on both sides of the bed were not working. The air conditioning was totally dead, therefore we had to keep the windows opened during the night. As there was no insect net, many mosquitos were staying in the room, turning around our heads when we were trying to sleep, and bitting us many times during the night. Finally, the sound isolation between rooms was ok but not with the corridor. We were awaken by any move or conversation during the night. Also, as check out was in the morning and our train late afternoon, the staff kindly agreed to keep our big luggage. However, we realized that they did let it in the corridor (not in a locked and safe area), and nobody asked if it was ours when we took it back (letting us think that anybody with bad intention could have taken it).

Lovely hotel, close to Leaning Tower and Train station. Very basic, but was all we needed

Good location, very clean