I reserved and paid for a suite. I was not given a suite, I was given a two bedroom duplex space, a king size bed on an upper floor and a set of twin beds below. Obviously a family space. There was no separate sofa/sitting area to watch TV /relax as you expect in a suite and as the hotel advertises on its own photographs of their suite rooms. Reception told me the room 403 I was allocated was classed as a suite. it definitely was not. Travelling as a couple, what use to us is an extra bedroom and extra bathroom? It was a two bedroom space for a family. Why Barcelo allocated it to me when my reservation was made weeks in advance for 2 adults only, I don't know. Did I pay less because I booked through Hotels.com? I paid full cancellation costs and I didn't use any hotel nights here. It was really a huge disappointment and huge waste of money for which the hotel simply shrugged their shoulders - tip: check the room being allocated if you pay the extra for a suite.