4/10
Check-in was 3:00 p.m. At that time our room was not ready. The clerk asked if we wanted to wait, I asked what room was ready and took a double queen instead of the deluxe king I had booked months ago. Bed was comfortable. In reviewing my charges I found that they charged me more than the guaranteed price I was given ($160 instead of $135) which I am not happy about. The pool area could use a good cleaning and overhaul. The pool area chairs were in poor shape and there were no towels in the pool area on the rack for use. The room we had was nice. I worked in the hotel industry for many years. It appears this hotel overbooked their capacity or the ability to ready rooms for check-in.
Nancy
1 nætur/nátta fjölskylduferð