Newstead Belmont Hills Golf Resort & Spa

Overall our visit was good. We arrived after 10pm, but the next day we had our bathroom deep cleaned, because the shower had a lot of hair on shower wall and floor. The wood floors in the kitchen area have loose panels, and the air conditioner was very loud in the bedroom. The staff was very friendly and helpful. The van and ferry transport was a nice touch.

We got to experience a category 3 hurricane while staying at the Belmont. Suggestions: give information to the guests e.g. “There is no bus service today”, There is no ferry service today”, “We do not have power because (give reason). This would create much less hostility amongst guests who are given no information or incorrect information. The hotel should have given some sort of recompense-like free breakfast, until power was resumed. Housekeeping service was great, front desk staff nice but obviously unused to this situation.

The location is convenient. For the price of our stay, I feel that we should not have the following situations we encountered. 1) key card for our suite did not work consistently. 2) the outdoor hot tub did not work. 3) the electrical outlets near the pool did not work. 4) the ceiling in the bathroom of our suite had water stains from an apparent previous leak. 5) the living room of our suite could use more lamps or ceiling lighting. 6) airport shuttle transportation is not provided to guests who book through a third party website or app. This rule (information) should be listed in the booking information. 7) the ferry shuttle service needs to have expanded hours of operation or a bus shuttle service should be offered during the times when the ferry shuttle is not operating.

Awesome place to stay or even just to visit for lunch, brunch, or dinner. Gorgeous views and super friendly staff. The water shuttle was very helpful on Friday, but not as much on other days. The stay would have been perfect, but we prefer a cold room and the AC was never quite comfortable for us.

Amazing

Friday night happy hour was a fun surprise. Fun to see locals out enjoying themselves!

Our first trip to Bermuda and it was excellent. The hotel is splendid, although expensive. In fact most things in Bermuda are expensive. So if you're on a budget, Bermuda may not be the place for you. The weather, the colour of the water and the friendly people make this island, paradise.

We loved the Newstead. The suite, the water taxi, the staff and the location were superb. We hope to return.