Hotel Gdańsk

The hotel was OK. We were pleased with the location and cleanliness. What was VERY annoying and distrubing was the service of the Hotel Taxi. The Hotel has a Taxi (with the Logo of Hotel Gdansk on it). When we asked at the reception for a taxi to the train station (just one kilometer from the Hotel, but with a heavy suitcase it was difficult to walk) the porter took us to the Hotel Taxi in front of the reception. The driver asked for the price of 30 Zloti. Then when we arrived (after few minutes..) he said that the taxometer shows 35 Zloti - although he had no taxometer at all..We had to pay 35 Zloti !! No receipt has been given. As a comparison, when we later arrived in Lodz, we paid 23 Zloti for a ride 5-6 times longer. And recieved a reciept without even asking. Nobody likes to be cheated. In particular, when the Hotel cooperates with cheating Hotel Taxi drivers. Bottom line - an unrealiable Hotel. We will not recommend it.

excellent service , my room was upgraded for free , friendly stuff , perfect location , good breakfest, golonka in their restaurant super tasty and made in beer, also mushroom soup is wow.

Generally really good. Comfortable room. Very clean. Loved the chanterelle mushroom-based meals in the Brovarnia next door

The bedroom was clean and comfortable, although there was no milk provided for the tea and coffee. This is something which could easily be fixed. The breakfast was lovely and the staff in the breakfast room were very friendly and helpful. My only criticism would be of the reception staff in that they were pleasant enough, but two things happened which shouldn’t happen in a 5* hotel. Firstly, on the final night I asked to pay for something from the minibar. They said they had no change, so I had to walk to a local shop to buy something in order to get the correct change, Secondly, since I only had a 100 zlóty banknote, and the shop I had gone to also didn’t have enough change, I returned to the hotel and asked for them to give me smaller banknotes, so that I could pay the taxi driver the following morning with the exact amount. The manager, who was on the phone and overheard the conversation indicated ‘no’ with his head while another member of staff was looking for change. He ended the phone call and said something quickly in Polish to his colleague who then said that she couldn’t - I don’t speak Polish, but I’m guessing he told her to not change my money. There is a restaurant attached to the hotel called the ‘Brovarnia’. In my opinion a guest should not be made to feel inconvenienced in a 5* hotel. Eventually the porter told me that he would go and get change for me. This was a relief for me that someone was going to try to help me. 5* hotel means 5* treatment!!!

Was a wonderful hotel-rooms very clean and updated.Bathroom small but nice.The view from our room sucked-Since we were spending 3 nites we requested a little better but it didn’t happen /always excuse 😫