Allegroitalia Pisa Tower Plaza

A/c not effective. Hallway not clean. Daily room cleaning didn’t take away empty bottles or deal with used tea cup. Toilet flush didn’t work properly. Shower was very poor. Had better showers on campsites. Bars not staffed well. Definitely not 5 star. The hotel in itself could be if the management get to grips.

Amazing experience. Staff were friendly and hotel delivered. Close to the Tower :)

Air con did not work in first room, 2nd after moving was very poor. Staff unhelpful 'what do you want me to do' was the reply after moving to second room with poor air con. Safe did not work in 2nd room and bathroom was smaller than the first. Resturant and bar staff clueless on how to serve, orders incorrect, did not want to give us bill so we could see what they was charging, when they did it was wrong. Certainly not a 5 star hotel. Very far from leaning tower.

The rooms are outdated, unclean, and sketchy

This was my worst experience with a hotel booked via hotel.com. This hotel is located in the middle of nowhere; you need to get a taxi every time and it takes 15 minutes or more to get a taxi. The breakfast was awful with very limited items; everything is COLD if you come in after 8:15. The restaurant even told us they can not serve us in a Saturday evening (that means we need to take a taxi to go out and find a place to eat in a cold Sat night). The WiFi was also terrible; we need to input the username and password every one or two hours (they are very difficult to remember). We can not adjust the temperature setting of the heater, nor can we turn it off. That made the room very dry and uncomfortable. Telephone does not work; we can not even call the front desk. Some lights do not work either. If not because the expense had been paid and could not be refunded, I would have moved out the next day.

Nice hotel with friendly staff. Modern rooms and a nice pool area although the water was a bit cold.

I still haven’t recovered from my stay at this nightmare hotel. Walking into the lobby area it’s very bright and clean but the hallways leading to the rooms are very dark can barely see a thing. Our room was a disgrace the dirt everywhere omg the shame on allegroitalia hotel for allowing guests stay in such disgust, there was thick dust everywhere on the tables, cups, tv, floors I could go on. The sofa for our son was a bed of springs and had thick dust on the sides, the bedding had big brown stains, the toilet stank of urine, the taps have never been cleaned. Now for worst part I had life bugs on my bed during the night and by our last night there we had bites all over our legs and my sons neck. The fridge was dirty and had a dead ant inside. My husband went down to the pool and couldn’t get in as it looked like it hasn’t been cleaned for a while . If you want to enjoy your time in Pisa find somewhere else to stay!

Good stay

We stayed here for two nights as part of our honeymoon. And having read some of the reviews we were nervous about what to expect! On arrival we were told we had been upgraded to a room with a view of the tower which was a nice suprise. The room itself was very clean and tidy, there was a slight problem with the drain in the shower when we first went to use it but to be fair this was dealt will fairly quickly and we had no further issues. The only down side to the room was the Air conditioning the lowest setting was 16degrees but even set to this the room was still a sweat box. Pool and outside were well kept and in a nice condition. We did not eat at the restaurant for dinner so cannot comment on evening food, the bar is very expensive, there is a small mini supermarket outside of the walls of Pisa which is only a 15min walk from the hotel where drinks and snacks are a considerable amount cheaper. My main dissapointment is the breakfast we only had it on out last morning due to leaving early as we had only paid for a room obviously we had to pay for breakfast separately which was £15 per person. I thought this pretty steep to begin with but after eating it I was even more disappointed. Nothing appeared like it was fresh, eggs were cold, the cold meat and cheese selection was really poor, no fresh fruit, for what is on the door step we felt pretty ripped off by the breakfast to be honest. Would stay here again no problem but eating/drinking out it recommended.

We were sold this hotel on the fact it had a pool, shame the pool wasn't open until a week after our stay was over. This was not mentioned anywhere on Hotels.com, or the price comparison site we used prior to booking. Would've been helpful, as we wouldn't have booked this hotel otherwise.