Villa Al Assala

Very quiet and peaceful place. Pretty rooms with nice view in a pretty garden guarded by cute rabbits. The pool and the restaurant are very cosy. However, the pillows are way too soft and the breakfast is very light.

The hotel was in a quiet area and beautiful gardens and for the most part the waiting staff were friendly and polite.

This hotel was by far the worst hotel we stayed in Marrakesh and put a downer on our trip. The hotel is in a quiet area and has beautiful gardens and for the most part the staff are friendly. HOWEVER the rooms do not live up to pictures at all! They show water on a table in the room, that will come at an extra price, none at all is provided and they leave a fairly aggressive note on your bed for your arrival letting you know that bringing in drinks is ‘strictly prohibited’. There was a wurring noise coming from the air con unit/electrics (the air con wasn’t on) that caused the lights in our room to dim for a few seconds followed by a thud which stopped the noise, this happened frequently and also woke us up during the night. We did report it only to have absolutely nothing done about it. We had no way of locking our balcony door so that was unlocked for the entirety of our stay. Two of the lamps in our room didn’t have working bulbs and looked nothing like the attractive ones in the website pictures, there was a slightly foul smell around the wardrobes/loo that never seemed to go away, the walls were cracked and the place really needed a lick of paint! The bath has chunks of plaster missing, the shower took 5-10 mins to run semi warm when turned on full hot. Terrible breakfast (unless you pay €5 for eggs per day) they provide bread, cake and chopped fruit sat in juices that was not fresh, orange juice and coffee/tea, you have to buy water (another €3 per 75cl).

We had a wonderful stay. The property is beautiful and the staff is amazing. Make sure you have the Tanjia for dinner one night, it's to die for! The villa is off the beaten path, which we liked because it was so quiet and tranquil. Some people may prefer to be closer to all the hustle and bustle, just depends on your personal preference. The car service that the hotel provides is slightly more expensive than local taxis, but in my opinion it's completely worth it. The service is amazing, the cars are big and clean, and you don't have to worry about having enough cash to pay or getting lost. I would highly recommend staying here!

Immediately on booking an airport pick up was offered which worked really well as the hotel is a little way out of town and not the easiest to find. Incredibly friendly and willing staff - sometimes we were not always understood but we muddled through. Food was good, always cooked to order, very good sized portions, enjoyed in front of a log fire - chilly evenings at this time of year. Pool and gardens looked good. Overall a small well run hotel that was good value but not as refined as some of the very expensive ones in the middle of Marrakesh

Small, wonderfully private hotel, a little way out of the city, but enoug to make it peaceful and calm. A perfect change from the hustle and bustle of the city. The staff are excellent and they are what makes a stay at Al Assala special. Nothing is too much for them. Thank you to Mehdi Mustapha and the girls. I will be recommending Al Assala to my friends.

Enjoyed my stay but most of all the staff was amazing. Bed isn't what I expected nor the tub but everything worked out perfectly. Again the staff they were awesome.

The service was good. It was a mini holiday that me and my partner needed. Mehdi answered all my questions prior to our arrival. He also arranged for our airport pick-up even when we only decided last minute. He makes sure guests are comfortable with their stay as much as possible. Staff are hospitable and try their best to meet guest needs. My partner was not well so whenever we ask for hot water so he can drink lemsip the kitchen staff would deliver hot water to our room. I'm heavily pregnant and needed extra pillow to sleep comfortably, mehdi sorted it out even though he was already signing out on the way home.

Vi checkede ind hos villa al assala den 7 marts, vi valgte stedet ud fra billeder og gæstebedømmelse samt de “5” stjerner som der stod den havde, hvilket viste sig og være langt fra realiteten. De ansatte er søde og hjælpsomme men det er så også det eneste vi har af positiv oplevelse. Stedet er meget slidt og og slet ikke som på billederne - på værelset blev vi mødt med et meget ulækkert badekar samt dryppende vaske, værelset havde løse stikkontakter og den ene lampe var forsøgt repareret med tape så den virkede kun en gang imellem, udelyset virkede slet ikke - og der var kontant en masse små dyr på tvbordet - Morgenmaden er et par brød med smør, honning og syltetøj samt et lille glas med frugt. . Deres morgenmads standard er meget meget lav! Selve pool området er ok - men så heller ikke mere end det - hele stedet trænger til en overhaling. Deres have er flot og velholdt. Der er en meget død stemning i lobby og ved fællesrum hvor værelserne er. Billederne på deres side er meget misledende og hotellet er ikke mere end 2-3 stjerner, hvordan de har fået 5 er mig en gåde!

Magical place. Stayed in the medina (old town of Marrakech) two nights and then went out to Villa Al Assala which was PERFECT. Super friendly staff and wonderful surroundings, even though there’s a big street and you hear the cars from far, you could zoom out. We meditated in the morning and layed our bathrobes in the grass and did yoga. Since the hotel only had around ten rooms it was never crowded and everything felt very personal. We went for long walks but would recommend that only day time between 9-6 if you’re a woman.