6/10 Gott
21. september 2025
Awful hotel poor staff smelly rooms tired decor
A poor quality hotel that is past its best. Its a budget hotel that charges mid level price and tries to look like a 5star hotel and fails.
The checkin was poor the staff seem like they can only just be bothered to do their job and don't seem to care about you or your stay. No offer of help to carry or move luggage and did not bother to show us to the room even thought there was 4 or 5 staff and no other guests.
We asked if it was better to unload our luggage by reception or by the door to the room block but was told that it would be easier to do in the underground car park.
As you drive down to the car park there is an over powering smell of raw sewage.
However once in the car park we thankfully went to find the room 1st only to find that the way out took us back to recption so was glad we had not unloaded our luggage as instucted by the lady on reception,
We then drove back out of the car park to unload by the room block.
When we entered the room it had a very strong bad smell and had clearly never been aired.
My wife then found the carpet was wet for some unkown reason. So had to go back to reception and get a new room.
This room was much better but still needed the window to be opened as was stuffy and stale.
The same problem in all the corridors a stale bad smell in all of them. A simple fix by opening a window each day when cleaning!
As others have mentioned overpriced parking.
Good location, poor staff and bad cleaning, never stay again. Google reviews say the same.
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