6/10 Good
Dec 16, 2024
My stay was meh...
The room seemed a little outdated. Requested a king in non-smoking months before my stay. When I arrived, they only had king in smoking. Requested a room change, which I was told I could get, but I would need to come down to the front desk as early as possible (like 6 am). For the amount of money we paid, someone could have called us to tell us when the new room would be ready. Also, I reserved my room on hotels.com but when I arrived at the resort, the told me my room would be $50 more than quoted . The only good thing was that we didn't have to go outside at all (it was freezing!) Otherwise, I would have stayed at an area hotel.
Verified traveler
2-night trip
Verified Hotels.com guest review