Parklane Hotel

This hotel is exactly what you pay for. Rooms are quiet small and hotel is a little old but staff members are very lovely and rooms are clean and breakfast is very good.

Nice and comfortable

Great location. Ben on Reception was enthusiastic & helpful. Rooms are average size though tired with a shower that almost sits on top of the toilet! My early morning call was done by a staff member knocking on my door which was considerate in my opinion. Jomos restaurant is nearby, authentic food & staff amazing. Diamond Nails is across the street & Diamond & her staff do fantastic manicures & pedicures for a few dollars. Walking distance to the night market, river etc.

great place convenient for solo traveller with tuk tuk readily available and they pick me up as advertised for free! and hotel gave me good room and nice bath tub

I normally don’t expect much from a hotel but this is far “the worst” hotel I’ve ever booked. My friends and I, had a late checked in and to our dismay, our beddings smells awful, like they haven’t been changed so we watched them as they changed the beddings. The bath towels too smells awful even if they changed them to new, seems like they don’t wash them, they just dry them and do have lots of stain on them. The aircondition in our room barely got cold, called maintenance and he just wipe the insides then called the 2nd time, the front desk came and when he can’t fixed it he said he’ll call maintenance but never came. The manangement should also teach their staff proper hygiene as some of them have body odor that will stick in the whole hotel vicinity. Expedia should re-assess this hotel if they should still carry it on their list.

This was an OK hotel for our 4 night stay in Siem Reap: a bit run down but overall acceptable and confortable. The room was clean despite the bathroom had seen better days. Breakfast was decent, with both asian and european choices (although not vary varied). Staff was very friendly and accommodating. We had a big issue with the wifi: the hotel router had been infected with a bitcoin farming trojan; I've tried to explain the hotel staff but I'm not sure they understood the problem.

Hotel staff was nice and friendly. Hotel needs a major upgrade

Overall we recommend this hotel. The breakfast is nice. The location is great. We walked to the night markets just fine. Plenty of great restaurants very close. Our room was fine although had a smokey smell which they worked on for us while we were out on our check-in day excursion. I tried calling the hotel number 5x prior to arrival to arrange the free airport pickup. The calls wouldn't go through although I make other international calls just fine. I searched for an email address. Couldn't find one. So no free airport pickup. With some persuasion they agreed to take us to the airport for free but then it turned out they had just convinced one of their regular tuk-tuk guys to do it for free. Classic mysterious dealings when traveling. Back to the good stuff: They greeted us with cold OJ on arrival. They held our bags at the front desk on check-in and check-out days. They gave us an extra hour on check-out day. The shower was nice. The staff were super friendly. They arranged to have my laundry done and returned the same day and it turned out perfect. For $3 (US). There are always tuk-tuk guys outside the hotel if you feel like taking one of them. Oh, and the wifi was mostly good for us with just a few slow times. Overall this hotel was just right for us on this trip.