Apex Temple Court Hotel – London

Comfortable and efficient. Great location for what I needed to do.

We had an excellent stay at the Apex Temple Court, everyone was very helpful, nothing was too much trouble. It's situated only 20-25mins walk from the theatres and restaurants, so was ideally placed. Not far to the tube stations either so its easy to get around. It was my birthday and when we arrived there was a hand written note from the staff, which was a nice touch.

This property has been beautifully designed however function does not follow form. For example there are no towel hooks in the bathroom. There is also no vanity mirror or sufficient lighting to shave or put on make up in the beautifully tiled bathroom. Those bedside tables look beautiful however are too small to hold any personal items. The port provided to charge USB devices is not designed for modern iPads or iPhones. The office chair in our room while very comfortable did not fit under the desk it was placed with it so made walking between the desk in the bed impossible. The staff that managed the clubroom appeared to be doing club guests "a favor" by cleaning or replenishing beverages. On the other hand the front desk manager on duty (a young lady) was very professional, smart and polished and impressed us thoroughly! The quality of the bed was exceptional as were the linens used! The club room is very comfortable and a huge plus with large desks and meeting space! This property appears to have been very well conceived, it may just be missing the finishing touches to take it from really good to great?

My trip to the Apex was outstanding. I came with friends to celebrate my 40th birthday and was immediately upgraded to a suite with compliments from apex, then a bottle of prosecco arrived with glasses at our door with chocolates and a beautifully handwritten note wishing me a fabulous stay. We requested extra pillows for one guest and they were in the room for us coming back. A request for interconnecting doors was accepted also. The hotel was beautiful, staff very welcoming and nothing was too much trouble. It was our first trip to an Apex hotel and I'd definitely book with them again ..!

Great hotel in an amazing location! Wish the staff were more satisfaction-oriented re: late checkout (we stayed for 6 nights and asked for 3-4 additional hours to check out but they were going to give us only 1 hour for free and charge us £20/hour for any more time after that) especially since the room was available anyway, but apart from that, we had a really good stay.