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Hotel La Serrania

3.0 star property
Relax with an international meal or take some time for yourself by the pool. Whatever your pace, this hotel’s warm atmosphere will make you feel right at home.

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Photo gallery for Hotel La Serrania

Outdoor pool
Terrace/patio
Reception
Interior
Lobby sitting area
Surrounded by natural beauty, Hotel La Serrania offers a tranquil retreat with a free breakfast buffet and international cuisine at Timara restaurant. Relax in the sauna or unwind in the spa tub, then take a refreshing dip in the outdoor pool. With free WiFi and multilingual staff available to help you navigate your stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Sauna
  • Hot tub
  • Room service
  • Babysitting
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Babysitting (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, iron/ironing board

Twin Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Pillowtop bed
Hair dryer
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, iron/ironing board

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

Similar properties

Exterior

Hampton by Hilton Bucaramanga

  • Free breakfast
  • Airport transfer
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, (504)
The price is $54
includes taxes & fees
$54 per night
Mar 1 - Mar 2
Hampton by Hilton Bucaramanga
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About the neighborhood

Map
Calle 33 No 30-26, Bucaramanga, Santander, 680002

What's nearby

  • Canaveral Mall - 13 min walk
  • Alfonso Lopez Stadium - 19 min walk
  • Cabecera Shopping Mall - 3 min drive
  • Universidad Industrial de Santander - 3 min drive
  • Cacique Shopping Mall - 6 min drive

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 45 min drive

Restaurants

  • ‪La Cocina de la Abuela - ‬4 min walk
  • ‪Santalocura Rock Bar - ‬3 min walk
  • ‪Caracol Pizzeria - ‬1 min walk
  • ‪Nan King - ‬1 min walk
  • ‪Jarri's - ‬2 min walk

About this property

Hotel La Serrania

Hotel La Serrania is a great choice for a stay in Bucaramanga. Guests looking for a bite to eat can check out Timara, which serves international cuisine. An outdoor pool, a bar/lounge, and a hot tub are other features.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 41 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference space (50 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2011
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Hot tub
  • Sauna
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Timara - This restaurant specializes in international cuisine.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Late check-out can be arranged for an extra charge of COP 60000 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

La Serrania Casa de Huespedes
La Serrania Casa de Huespedes Bucaramanga
La Serrania Casa de Huespedes Hotel
La Serrania Casa de Huespedes Hotel Bucaramanga
Hotel Serrania Bucaramanga
Hotel Serrania
Serrania Bucaramanga
Hotel La Serrania Hotel
Hotel La Serrania Bucaramanga
Hotel La Serrania Hotel Bucaramanga

Frequently asked questions

Does Hotel La Serrania offer free cancellation for a full refund?

Yes, Hotel La Serrania does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel La Serrania?

Yes, there's an outdoor pool.

Are pets allowed at Hotel La Serrania?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel La Serrania?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel La Serrania?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1:00 PM. Late check-out is available for a charge of COP 60000 (subject to availability).

What is there to do at Hotel La Serrania and nearby?

Hotel La Serrania has an outdoor pool and a sauna.

Are there restaurants at or near Hotel La Serrania?

Yes, Timara offers international cuisine.

What's the area around Hotel La Serrania like?

Hotel La Serrania is a short 12-minute walk from Parque del Agua and 13 minutes' walk from Canaveral Mall.

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Hotel La Serrania Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice people very friendly they really care about the visitors
William, 14-night trip

6/10 Good

Need to improve breakfast. No good location, very noise street. Very kind staff.
Marcelina, 9-night trip

2/10 Poor

I didn't like the customer service

6/10 Good

I stayed in for 3 days and my room was never cleaned. At the breakfast buffet the attendant serves food on your plate rather than letting you pick your portion. I asked for water and never came - the water in the room's refrigerator was frozen and could not be consumed. The Floor in my room had lots of dust and made my feet muddy when I got out of the shower.
Osvaldo, 3-night trip

8/10 Very good

Frederich, 3-night trip

10/10 Exceptional

1-night trip

6/10 Good

na

10/10 Exceptional

Estancia de 1 semana
El personal muy amigable y atentos, La cocina es estupenda y muy buenos precios, La terraza le hace muchisima falta tenerla mejor presentable y asi poderla disfrutar,
juan m, 6-night trip

10/10 Exceptional

¡Súper!
Muy bonitas instalaciones, cómodo y amplio. Cerca de zonas comerciales y varios restaurantes. ¡Bucaramanga es una nota!
Diego, 2-night trip

10/10 Exceptional

Excelente servicio.
Todo fue excelente.!
Jose, 7-night trip

10/10 Exceptional

luis, 3-night trip

8/10 Very good

Worked with me on a very early check-in. Staff super helpful.
Frederick, 1-night trip

10/10 Exceptional

Maria, 1-night trip

10/10 Exceptional

Everything was awesome!
David, 7-night trip

10/10 Exceptional

Buena experiencia es un hotel muy completo y confortable, las personas atienden de manera muy amable
Tatiana, 1-night trip

10/10 Exceptional

edxcelente
wilmar f, 1-night trip

10/10 Exceptional

Lina, 1-night trip

10/10 Exceptional

Me siento como en casa
La atencion en este hotel es muy buena, empezando cuando uno llega el personal es muy amable, por otra parte las habitaciones son confortables y super limpias, los espacios en general del hotel son bonitos, la comida que brindad es deliciosa(en mi caso, tenia desayuno incluido) y sobre todo las recomendaciones que dan son muy buenas. He estado en este hotel dos veces y lo haría nuevamente.
Luis Enrique, 2-night trip

10/10 Exceptional

Excelente
Muy buena la atencion y la disposicion para hacer mas comoda la estadia
AGUSTIN, 4-night trip

10/10 Exceptional

Bien ubicado y servicio acorde con la tarifa, un poco pequeño el baño, pero para viaje de negocios está bien
Hugo, 2-night trip

4/10 Fair

Desastroso
Muy regular todo, el desayuno desastroso y la culpa según el hotel por culpaee la pandemia. El botones señor Libardo groserísimo, pasado, confiansudo. Para no volver jamás.
Carlos, 3-night trip

10/10 Exceptional

Muy buena la estadía, el servicio excelente muy cómodas las habitaciones el unico inconveniente fue el wifi no funciona ninguna de las 3 redes.
JOHN JAIRO, 1-night trip

10/10 Exceptional

Buen desayuno
ANDREA D, 1-night trip

8/10 Very good

Muy bien
José Andrés, 1-night trip

10/10 Exceptional

Súper amables y las instalaciones fueron lo mejor
Luis Enrique, 1-night trip