Courtyard by Marriott Bhopal

Excellent location and great service. Very helpful staff.

Had to stand in line 30 minutes to check in with my children - no places to sit and only two check in people - front desk felt like a budget airline checkin and was curt and unfriendly . The bellhop was the only friendly person we met at hotel the first day . She apologized for our room being at the very end of the hallway and we were tired after a long trip and thirty minutes standing for check in. She suggested we get a room closer. The room was connected to another by an inner door and you could hear a man talking loudly and a shower running . I called the front desk and asked if we could have a possible quiet room closer to the elevators but she was very short and treated us like a pariah making and unreasonable request . I said so there is absolutely no other room available at the hotel? She said no it was not possible but she would change rooms in the evening . We left to the mall near door which was more quiet than our room. It was noisy all night due to nieghbors and the shallow inner door so my children and I had no sleep and were exhausted finally passing out at 6 am. We missed breakfast which we had prepaid for as we were exhausted -called us at 11 and asked us when we were going to check out- I told her the nieghbors were extremely loud and my children were still sleeping-she said ok so then check out by 1 ok. We went to the mall next door to eat breakfast and I finally have quiet rest at the Thai spa. Worse stay at a Mariott ever and we've stayed at many in usa.

We were booked into the hotel due to a family wedding,so the level of service was uncomparable.From the reception/check-in staff to the waitrons,room service,etc every person we came into contact with during our stay made us feel totally at home and waited on.

Great stay apart from the lunch buffet experience when a sudden wave of hotel staff EXPLODED at the buffet table to have their own meals (2:55 pm). It was a mess as there was no food left for the guests who were still having their lunch!! Hotel staff(at least 30-40 people) should have been allowed once the guests have finished their meals or should be allocated a separate area/arrangement.

Excellent location (DB Mall). Staff extremely responsive.