Mercure Singapore Bugis (SG Clean)

Well located and close to Bugis MRT station, shopping malls and the famous Bugis Steet. We enjoyed the breakfast in the morning and especially appreciated the service and courtesy of the table staff there. The rooftop garden was nicely setup with outdoor seatings, which we enjoyed looking at the city in the evenings. The rooms are clean, but as described by many other previous guests, a little small. There aren't any space to properly set down a suitcase/luggage, and there isn't a wardrobe, except only a hook and four cloth hangers. The design of shower and toilet cubicles can be a little awkward to use, due to the already limited room space. Overall, the hotel is clean and modern, and we had a pleasant stay.

Very helpful at frontline staff. Hotel in good location.

Had one of the duplex rooms. Really appreciate the cosy seperate sleeping area. Stairs take up a lot of space. One negative about room is lack of cupboard space. You get three hangars and one small shelf, that's not acceptable for a business trip where clothes need to be unpacked and hung. Food at hotel is below par, room service is food is just bad. Tons of options in neighbourhood so dowlet this put you off, just be forewarned and don't pay extra for breakfast for example.

We checked into a Signature Loft Suite. The suite was extremely small. The bed is actually a mattress on the floor that cannot be seen in the pictures provided. No space for clothing. 4 hangers are provided as standard. We went to see the manager. Who stated the rooms are as shown in the pictures (which was the answer to all our queries) He offered to move us to a standard room but again no facilities for a stay > 2 nights. I was very upset as this stay was for 10 nights. He showed us other options i.e. corner suite but wanted $100 per night for this. We stated that the room we booked did not meet the needs or the ability for me (older lady) to get of the a mattress on the floor. We exchanged to a fully accessible room. However, although he wanted more $ for the corner suite. They didn't offer a refund following a downgrade. The lobby area is over airconditioned. The rooms TV constantly switched on and off. I know the TV is not a big deal when on holiday but it is nice to relax to before sleeping. The only mirror in the room was in the bathroom. I asked the concierge for a freestanding mirror for the main bedroom. He asked for our room number but nothing arrived. On a positive note, the hotel is very well located. Nice pool area. BUT, there are plenty of other hotels in the region too.

The loft bed concept was nice and unique. Breakfast selection was limited with mediocre service.

The toilet is right next to the bed with a see through glass between.

A very convenient location. Rooms are small but very clean n tidy. Great place for the price paid.

The public areas are very nice, with three different outdoor areas and a nice, though overly air-conditioned lobby. The pool is nice; the jacuzzi has only cold water- not comfortable in December! The room, bed,pillows, towels and bathrobes are very comfortable and the shower is good and strong with plenty of hot water. Negatives: almost nowhere to put clothing and suitcases. No shelves or drawers; only a short bar for hanging clothes. Suitable only for very short stays. Housekeeping was Responsive and brought us extra hangers, facecloths (there were none) and bottled water quickly. Also an ironing board and iron. All staff very kind and helpful. Location excellent.

Good location, very close to both mrt bugis and mrt bras basah. Hotel is compact and clean, perfect for solo traveller. Maybe ok too for 2 people but may need more clothes hanger if 2 ppl staying as the room only provides 4 clothes hanger place/not actually a wardrobe but wall hanger. Overall i am very satisfied with my stayed and want go back to stay here if visiting singapore again.

Brilliant, will come back again and recommend tl friends and family when asked upon.