Casa Loma Hotel

Beautiful location. Older home but very nice on the inside, Bathroom had recently been re-done and was gorgeous.

There is no lift, the room was cold and noisy, the bed sheets were dirty and full with hair. Good thing there is free coffee at the lobby, staff was helpful.

asked for a room with shower room but we could not use hot water so asked hotel to fix the problem, but they were so slow and rude.

If your just looking for some where to rest your head for over night, this is the place! Reasonable price. I recommend showering the night before your stay to avoid having to shower there but if you really need too the showers are not horrible. Toilets are ok too. I would definitely stay here again. I highly recommend the hotel owners to complete the remodeling asap.

Let me start by saying that Angela at the front desk was very friendly and funny. The room and bathroom was quite small and stuffy. There wasn’t any AC in the room and we were given a small fan to ventilate the room. The windows initially wouldn’t open and we had to prop them open with rolls of toilet paper. When we went to use the bathroom there was a small roach walking by the shower. We didn’t make a fuss about it at first. We left to have dinner and returned to the room to have a few drinks. As my husband reached over to grab his cup he noticed a large roach crawling on the side of his cup! Gross! We immediately notified the front desk we would not be staying the night. She was understanding and stated we would be issued a refund. We also spoke to a Customer service representative at Hotels.com who was also helpful and she also stated we would be given a refund. As of today we still have not received a refund from Hotels.com.