Mahala Hasa Villas

The villa was very pretty and clean enough. My only gripe is the whit towels always looked dingy instead of being bright white. The front desk also always way overestimated the cost of taxi prices and the only time we got overcharged was when she called a car for us. The hotel is at the end of a long street away from the shops but we didn’t mind the walk to much. It is 7 min from the beach but you must walk down a long dark alleyway. Overall hotel staff was very nice and friendly.

Very friendly and accommodating staff, they serve you with smiles. Good breakfast, yummy! has clean spacious room, quiet place to stay, away from noisy streets, good for couples, well maintained garden, plants refresh the eyes, clean floors both upstairs and downstairs, offers a country aura. Can the pool water be made to over flow on one side? This will help maintain its cleanliness. Please improve on the cleanliness of the toilet more, very important for toilet to be much clean, there were dirt marks when we first used it, hot shower was not always hot, water in faucet had foul smell, please check this. An email address should be made available for queries. Thank you Mahala Hasa for making us feel comfy.

Breakfast - We were told that we could not order fruit juice and fresh fruit that it is one or the other and not both. In making a comparison to another villa where we usually stay, the breakfast choices did not meet our understanding of "luxury". In fact the overall breakfast experience was disappointing and we chose to buy our own food and either cook or eat out. In our view the breakfast experience needs to improve considerably. Bathroom - The glass dividing the toilet and the shower needs a seriously good clean to remove the soap scum. The design of the Villa bathrooms adjoining each other did not provide any privacy between the two Villas. The late night conversations and toileting habits of the couple next to us were clearly audible and does not fit with our view of luxury. The Rain head shower was broken and water went all over the place. Toilet (Downstairs) - The toilet seat did not fit the toilet and is clearly visible as not fitting. Staff - Overall staff have a wonderful focus on the guest experience and were always happy to help. Villa Surrounds - In our view there needs to be a little more lighting in the path ways linking the Villas given the pavers are uneven. May I suggest a handrail in the stairwell between the ground floor and the bedroom. Outdoor Pillows - needed a thoroughly good wash as they were stained.

Breakfast - We were told that we could not order fruit juice and fresh fruit that it is one or the other and not both. In making a comparison to another villa where we usually stay, the breakfast choices did not meet our understanding of "luxury". In fact the overall breakfast experience was disappointing and we chose to buy our own food and either cook or eat out. In our view the breakfast experience needs to improve considerably. Bathroom - The glass dividing the toilet and the shower needs a seriously good clean to remove the soap scum. The design of the Villa bathrooms adjoining each other did not provide any privacy between the two Villas. The late night conversations and toileting habits of the couple next to us were clearly audible and does not fit with our view of luxury. The Rain head shower was broken and water went all over the place. Toilet (Downstairs) - The toilet seat did not fit the toilet and is clearly visible as not fitting. Staff - Overall staff have a wonderful focus on the guest experience and were always happy to help. Villa Surrounds - In our view there needs to be a little more lighting in the path ways linking the Villas given the pavers are uneven. May I suggest a handrail in the stairwell between the ground floor and the bedroom. Outdoor Pillows - needed a thoroughly good wash as they were stained.