2/10 Slæmt
28. janúar 2023
This hotel does not offer no more valet parking when you go to self park it takes forever for the gate to open even after you have checked in and you have a card went to go check in the lady couldn't find two rooms on the same floor for us it took about 30 minutes to check in she never disclosed she was charging me $20 extra per night for a refrigerator in the room I did not request that and she did not disclose that got up to the room there was no towels and neither and neither restrooms would you take a shower that night after we had requested towels no soaps in the dispensers no toilet paper the air conditioner made loud noises very disappointed with this hotel, I remember when this hotel used to be very decent but I will never ever stay there again people there are rude you can't hardly get no service I spent about an hour on the phone for the lady to tell me then I had to go downstairs to talk to the front desk we had called the next morning for the room to be cleaned went out for the day came back 8 hours later room was not clean Keys would not open rooms no more had to go back downstairs to the front desk to get new keys then the lady proceeded to tell me that we did not express we wanted the rooms cleaned like I said very disappointing with this Hotel
Christina
Christina, 2 nætur/nátta fjölskylduferð
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