We had a good stay. The shuttle service was excellent--prompt and reliable. The staff was courteous and very helpful. Our room was clean and comfortable. The bed was very comfortable. One thing I would recommend: having more options in your snack and drink store, like crackers and Gatorade, for people like me who needed hydration and something easily digestible. Other than that, we really like the hotel and would definitely stay there again the next time we come to Boston.