The hotel is getting close to renovation. After four visits the deterioration in quality and service is very clear. The bed duvets are super warm so you need to sleep with open windows in the middle of the winter. The spa is sparsely staffed so lights and temperatures are not checked, nor the kids hours. The upscale restaurant food has been splendid past visits but this year we sent food back to the kitchen and left a lot at the plates. The Junior chef is not up to the task, with exception of the desserts that were ok.