Nestled in the heart of West Loop, Hotel Chicago West Loop offers an inviting retreat with shopping on site and a 24-hour gym to stay active. Connect to free WiFi, unwind in the lobby with coffee/tea, and appreciate helpful staff who have left a lasting impression on previous guests.
VIP Access
Reviews
8.28.2 out of 10
Very good
Popular amenities
Air conditioning
Gym
Parking available
Free WiFi
24/7 front desk
Pet friendly
Main amenities (12)
Daily housekeeping
24-hour fitness center
Self parking
24-hour business center
Business center
24-hour front desk
Coffee/tea in a common area
Computer station
ATM/banking services
Vending machine
Multilingual staff
Concierge services
Feel at home (6)
Microwave
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
Elevator
The current price is $116
$116
includes taxes & fees
$99 per night
Feb 27 - Feb 28
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)
Standard Room, 1 Double Bed, Non Smoking (Small Room)
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking
Standard Room, 1 Double Bed, Accessible, Non Smoking
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
Hair dryer
Microwave
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave
Chicago, IL (PWK-Chicago Executive) - 43 min drive
Chicago, IL (DPA-Dupage) - 47 min drive
Chicago Western Avenue Station (BNSF) - 3 min drive
Chicago Clybourn Station - 4 min drive
Chicago Union Station - 28 min walk
Illinois Medical District Station - 7 min walk
Polk Station (Pink Line) - 10 min walk
Ashland Station (Green Line) - 11 min walk
Restaurants
Billy Goat Tavern & Grill - 6 min walk
Brekkie & Bake Shop - 12 min walk
Dr. Murphy's Food Hall - 9 min walk
Sinha Elegant Cuisine - 11 min walk
Harold's Chicken Shack - 7 min walk
About this property
Hotel Chicago West Loop, SureStay Collection by Best Western
Hotel Chicago West Loop, SureStay Collection by Best Western puts you in a great location, within a 15-minute walk of United Center and University of Illinois Chicago. A 24-hour fitness center and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the comfortable beds and helpful staff. Public transportation is just a short walk: Illinois Medical District Station is 7 minutes and Polk Station (Pink Line) is 10 minutes.
Languages
English, Spanish
At a glance
Hotel size
116 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 25 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Onsite parking available only on request
Secured onsite self parking (USD 25 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Early check-in can be arranged for an extra charge (subject to availability)
Late check-in between 1:00 PM and 5:00 PM can be arranged for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per pet, per stay
Parking
Secured self parking costs USD 25 per night with in/out privileges
Guests must contact this property in advance to reserve onsite parking
Policies
Guests can rest easy knowing there's a security system and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Property Registration Number 60612
Also known as
Hotel Illinois Medical District
Chicago Illinois Medical District
Hotel Chicago Illinois Medical District
Hotel Loop
Hotel Chicago West Loop
Frequently asked questions
Are pets allowed at Hotel Chicago West Loop, SureStay Collection by Best Western?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Chicago West Loop, SureStay Collection by Best Western?
Yes. Self parking costs USD 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Chicago West Loop, SureStay Collection by Best Western?
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Chicago West Loop, SureStay Collection by Best Western?
No, this hotel doesn't have a casino, but Bally's Casino Chicago (5-min drive) is nearby.
What is there to do at Hotel Chicago West Loop, SureStay Collection by Best Western and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Chicago West Loop, SureStay Collection by Best Western like?
Hotel Chicago West Loop, SureStay Collection by Best Western is a short 7-minute walk from Illinois Medical District Station and 9 minutes' walk from United Center. Travelers recommend the hotel for its walkable location.
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Hotel Chicago West Loop, SureStay Collection by Best Western Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 25, 2025
Peaceful retreat
They made me feel like I was at home. Very friendly , yet professional. If I’m in that area again, I will look forward to staying there.
Jacqueline
Jacqueline, 1-night trip
10/10 Exceptional
Nov 21, 2024
Awesome place! Will stay again.
Sarah
Sarah, 1-night trip
10/10 Exceptional
Nov 13, 2024
Staff made the stay a pleasure
Jacob
Jacob, 1-night trip
8/10 Very good
Jan 12, 2025
Need more parking.
Kesha
Kesha, 1-night trip
10/10 Exceptional
Dec 8, 2024
Affordable
Very affordable and convenient to union center.
kelley
kelley, 2-night trip
10/10 Exceptional
Nov 3, 2024
Friendly staff & cute place
Verified traveler
1-night trip
10/10 Exceptional
Nov 15, 2024
Service was really ggod
Agnaldo
Agnaldo, 1-night trip
6/10 Good
Oct 30, 2024
Great location to United Center
Kiara
Kiara, 1-night trip
8/10 Very good
Oct 20, 2024
Good location
Luke
Luke, 1-night trip
10/10 Exceptional
Oct 26, 2024
excellent service and staff
william
william, 1-night trip
4/10 Fair
Jan 26, 2025
The king bed was not very comfortable at all
Verified traveler
1-night trip
10/10 Exceptional
Nov 1, 2024
Great staff
Erin
Erin, 1-night trip
10/10 Exceptional
Aug 31, 2024
Parking was convenient and the Hotel staff very friendly.
Highly recommend staying at this hotel.
John
John, 1-night trip
10/10 Exceptional
Oct 15, 2024
Friendly staff.
Brianah
Brianah, 1-night trip
8/10 Very good
Oct 5, 2024
Clean and friendly staff
William C
William C, 4-night trip
10/10 Exceptional
Nov 19, 2024
Easy quick walk to the United Center!
Haley
Haley, 1-night trip
10/10 Exceptional
Nov 3, 2024
Nice older hotel close to United Center
It is an older hotel, but quite nice. Great location for United Center events! Convenient parking.
Amy
Amy, 1-night trip
10/10 Exceptional
Sep 7, 2024
Very nice hotel , I will come again
Chun
Chun, 1-night trip
10/10 Exceptional
Oct 10, 2024
I love this hotel I recommend it to anyone that is looking somewhere to stay in the city of Chicago is in a good location it seem it was a safe area. Is a good place to stay with spouse.
Janeth
Janeth, 1-night trip
10/10 Exceptional
Nov 7, 2024
First time we've stayed here but would again without hesitation. The building is secure and ina nice neighborhood.
The staff was so helpful from checking in to food recommendations. They are the real MV0
William
William, 2-night trip
10/10 Exceptional
Nov 4, 2024
Clean room!
Great stay. Clean room.
Nicky
Nicky, 1-night trip
10/10 Exceptional
Nov 15, 2024
Very close to a venue !!
Yasmin
Yasmin, 2-night trip
10/10 Exceptional
Oct 15, 2024
I liked that you can only get in by using your hotel key
Audree
Audree, 1-night trip
10/10 Exceptional
Nov 1, 2024
The staff was super friendly and helpful. The room was nice. The hotel is in walking distance of the United Center. I highly recommend staying here. I will definitely stay here again when I need to attend an event at the United Center.
Alonza
Alonza, 1-night trip
10/10 Exceptional
Nov 4, 2024
This property was super elegant and girly ! We stayed here for the usher concert so convenient we even walked to the concert! I’ll definitely be back great experience for my first time in Chicago’