The apartment was dingy and dark, and the previous occupants had been smoking in it. When I complained, the matter was handled well, and quickly, and we were offered the option of moving to another apartment a little further away. We decided to accept the offer and had a wonderful stay. The new place was a bit further away from the Market Square, but it was larger, not smoky, and very well furnished. I would most definitely recommend the 'Blue Suite' in the Kazimierz area.