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Hyatt House Mexico City/Santa Fe

4.0 star property
Relax by the sun-kissed pool after exploring nearby Santa Fe Center Mall. Indulge in international flavors and feel right at home.

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Photo gallery for Hyatt House Mexico City/Santa Fe

Exterior
Billiards
Serves breakfast, lunch, and dinner
Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available
  • Pet friendly
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • 24-hour fitness center
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
Feel at home
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $98
includes taxes & fees
$82 per night
Feb 15 - Feb 16

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (With Shower)

Room, 1 King Bed, Accessible (With Shower) | Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Accessible (With Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Accessible (with Shower)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 624 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony

Studio, 1 King Bed with Sofa bed, Balcony | Balcony

Studio, 1 King Bed with Sofa bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
  • 441 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed) | Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (2 Queen and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 592 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom (1 King and 1 Sofa Bed)

Highlights

Separate dining area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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9.0 out of 10, Wonderful, 1,781 reviews
The price is $92
includes taxes & fees
$77 per night
Mar 2 - Mar 3
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About the neighborhood

Map
Mexico City

What's nearby

  • Santa Fe Center Mall - 8 min walk
  • Centro Medico ABC Santa Fe - 8 min walk
  • Parque La Mexicana - 16 min walk
  • KidZania Santa Fe - 19 min walk
  • Expo Santa Fe Mexico - 3 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 41 min drive
  • Benito Juarez International Airport (MEX) - 47 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Mexico City Buenavista Station - 36 min drive
  • Tultitlan Lecheria Station - 47 min drive
  • Mexico City Fortuna Station - 49 min drive
  • Santa Fé Station - 18 min walk

Restaurants

  • ‪El Diez - Santa Fe - ‬4 min walk
  • ‪Taquearte - ‬2 min walk
  • ‪Black Dog - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Chiribiquis - ‬4 min walk

About this property

Hyatt House Mexico City/Santa Fe

When you stay at Hyatt House Mexico City/Santa Fe, you'll be within a 15-minute drive of Paseo de la Reforma and World Trade Center Mexico City. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the 24-hour fitness center for a workout, you can unwind with a drink at the bar/lounge. Also, Angel of Independence Monument and Chapultepec Park are within a short drive. Fellow travelers love the helpful staff.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 119 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 75 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 275 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Traveling with children

  • Grocery/convenience store

What to do

  • Pool table

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height desk
  • Low-height bed
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

H Bar - This cocktail bar specializes in international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 1500 per pet, per week

Parking

  • Self parking costs MXN 275 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt House Mexico City/Santa Fe Hotel
Hyatt House City/Santa

Frequently asked questions

Does Hyatt House Mexico City/Santa Fe offer free cancellation for a full refund?

Yes, Hyatt House Mexico City/Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt House Mexico City/Santa Fe?

Yes, there's an outdoor pool.

Are pets allowed at Hyatt House Mexico City/Santa Fe?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of MXN 1500 per pet, per week. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt House Mexico City/Santa Fe?

Yes. Self parking costs MXN 275 per night.

What are the check-in and check-out times at Hyatt House Mexico City/Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt House Mexico City/Santa Fe and nearby?

Hyatt House Mexico City/Santa Fe has an outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt House Mexico City/Santa Fe?

Yes, H Bar offers international cuisine.

What's the area around Hyatt House Mexico City/Santa Fe like?

Hyatt House Mexico City/Santa Fe is a short 8-minute walk from Santa Fe Center Mall and 16 minutes' walk from Parque La Mexicana.

Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very Good

Nice business hotel, not perfect.
Very nice, but a couple of issues. Hotel was kept rather cold, and it was difficult to control temperature in the room. But otherwise the room was very well equipped, with microwave, fridge etc. very comfortable as a whole. Food was a bit hit and miss. Some served rather cold and not terribly exciting.
Peter, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

I like Hyatt
Sheila, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Achint, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Cleanliness could be improved.
I have a very good sense of smell. I could tell they cleaned urine somewhere in the room, but there was still a sutil but very annoying and disgusting smell residue only noticeable from certain parts of the room.
Santiago, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Santa Fe
Ana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

It’s a good hotel with friendly staff and good buffet breakfast, all the staff was helpful and nice, I was there with my mom because was near the hospital and the sales manager Nina Reyes was really helpful and kind same for Natalia an Jane the staff in the breakfast buffet and waitresses were very friendly and respectful the food it’s really good because goes beyond the usual menu you have in other hotels they have a lot options and is good menu compared to others hotels with the breakfast it’s included its clean and comfortable my only complaint was one of the elevator not working while my whole stay an the noise from construction or renovation I’m not sure what was happening about that but again Nina Reyes and the other staff was very helpful thank you
Ana, 1-night family trip
Verified Expedia guest review

8/10 Very Good

klaus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mucho ruido en nuestra habitación se escuchaba todo lo de la habitación de enseguida
Lidia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice hotel. Excellent service.
Andrea, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Yamen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

the connection to the ABC hospital through the bridge
Maria Del Carmen, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

I always feel right at home when I visit this property. A
Alejandro, 2-night business trip
Verified Expedia guest review

4/10 Fair

Margarita, 2-night trip
Verified CheapTickets guest review

4/10 Fair

Margarita, 2-night trip
Verified CheapTickets guest review

10/10 Exceptional

Great
Hector, 5-night trip
Verified Expedia guest review

10/10 Exceptional

SERGIO FRANCISCO, 1-night trip
Verified Expedia guest review

4/10 Fair

El baño olía horrible, la verdad fue molesto por que el olor se salía al cuarto, olor como a coladera, tuve que pagar 275 pesos por el estacionamiento, no se me explicó cómo usarlo y cuando salí y entré no había donde meter el otro boleto, tome un boleto nuevo y me contaron otros 275 pesos un abuso total me voy quejar con profeco además que el personal del estacionamiento en una pésima actitud, muy mala experiencia la verdad.
LUIS RAMON, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Mauricio, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Conveniently located and connected to hospital via skybridge
Camilo, 2-night family trip
Verified Expedia guest review

6/10 Good

Room received was not what I paid for. AC down twice during the day and evening and didn't get someone to fix until we callled 10 times. The last day of our stay we had to leave the hotel 3-4 hours earlier than expected because the AC issue.
Bernie, 5-night family trip
Verified Expedia guest review

2/10 Poor

There was no hot water on the last day. Staff did not care.
Anna, 6-night trip
Verified Expedia guest review

2/10 Poor

There was no hot water the last day of my stay. Staff couldn’t care less
Anna, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

juan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

juan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jose Luis, 1-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"I have stayed at all of them around the zone and this has it all-great service, cleanliness, facilities are well conserved, shower has great pressure and fast hot water, bed comfort, nice breakfast included not just toast and OJ... my top recommendation!"
Reasons to Book
Great Location & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM