I booked a room online and the description of the room and reservation was not what I was expecting. You check in with your reservation, but then they take you to a room that has a bed so small that it would be impossible for 2 people to sleep in. So you are almost forced to upgrade and pay their rate, not the discounted rate you could get online. The complimentary breakfast is for only 1 person. Not 2. There is no swimming pool. There's a hole in the back filled with black mossy water. There is no gym. The bed was comfortable but bedding and towels very stained. The front desk staff is very rude and argumentative when making small requests. The restaurant was mediocre. They don't always have what's on the menu. Location of hotel is extremely difficult to find.