Loved the room and location, however, we were not satisfied about communication with staff. While they responded to our phone calls when we had issues, they did not respond to our request to book our bus to the airport. They told us they would book for us in our welcome email, but after phone calls and a few emails, we ended up having to book ourselves last minute. They also have a room for storing luggage, however once through the main doors, it was not guarded or locked in any way. We opted for a different luggage storage. Other than those 2 details, we absolutely loved our room. The bed was very comfortable and the room was spacious. Self check in was a breeze. You cannot beat this location!