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Hótel í Valle de Guadalupe, fyrir vandláta, með 2 veitingastöðum og víngerð
Repeat visitor here. The resort is in a central location within distance of the nicest…
12. mar. 2021
Overall great stay. Sergio helps with everything through Whatsapp. You need anything he…
12. feb. 2021
Þessi gististaður lýsir yfir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum útgefnum af Safe Travels (WTTC - á heimsvísu).
Safnaðu 10 stimplum, fáðu 1 verðlaunanótt*
Morgunverður kostar á milli USD 20 og USD 40 fyrir fullorðna og USD 10 og USD 20 fyrir börn (áætlað verð)
Gæludýr eru leyfð gegn aukagjaldi, USD 75 á gæludýr, á dag
Flugvallarskutla er í boði gegn aukagjaldi
Byggingarvinna er í gangi í nágrenninu og truflun getur stafað af henni.
Aðeins skráðir gestir mega vera á herbergjunum.
Aðgangur að sundlaug í boði frá kl. 08:00 til kl. 20:00.
Á þessum gististað eru engar lyftur.
Þessi gististaður hefur tilkynnt að þar sé gripið til ráðstafana um aukin þrif og aukið öryggi gesta.
Sótthreinsunarefni er notað til að þrífa gististaðinn; fletir sem oft eru snertir eru þrifnir með sótthreinsiefni milli dvala; rúmföt og handklæði eru þvegin við að minnsta kosti 60° hita.
Hlífðarbúnaður, þar á meðal grímur og hanskar, verður í boði fyrir gesti.
Félagsforðunarráðstafanir eru við lýði; starfsfólk gististaðarins notar hlífðarbúnað; plastskermur er uppsettur milli starfsfólks og gesta á helstu samskiptasvæðum; hitastig starfsfólks er kannað reglulega; mælingar á líkamshita eru í boði fyrir gesti; gestir fá aðgang að handspritti.
Snertilaus innritun og snertilaus útritun eru í boði.
Sérinnpakkaður matur er í boði fyrir morgunverð, hádegisverð og kvöldverð og einnig með herbergisþjónustu.
Hvert gestaherbergi er haft autt í a.m.k. 72 klst. milli bókana.
Þessi gististaður staðfestir að hann starfi samkvæmt þrifa- og sótthreinsunarleiðbeiningum sem Safe Travels (WTTC - á heimsvísu) hefur gefið út.
Þessi gististaður tekur við kreditkortum og reiðufé.
Öll gjöld sem gististaðurinn hefur upplýst okkur um eru innifalin. Hins vegar geta gjöld verið breytileg og farið til dæmis eftir lengd dvalar eða einingunni sem þú bókar.
This would be an amazing place if they improved their customer service especially at the front desk. The place is clean and beautiful but administration needs to get it right regarding the way they take care of their guests.
Morena, 1 nátta ferð , 9. jan. 2021
Sannvottuð umsögn gests Hotels.com
It was perfect. Food was amazing, service was amazing, suite and views were perfect... We will definitely visit again.
Jasmine, 1 nátta ferð , 1. jan. 2021
Sannvottuð umsögn gests Hotels.com
Staff was welcoming and incredibly professional . Property was clean inside and out. Every staff we encountered greeted us with a warm smile. An incredible place for healthy and safe get away during this pandemic.
2 nátta fjölskylduferð, 29. des. 2020
Sannvottuð umsögn gests Expedia
Lovely place! They have great staff all very nice! This place is great to go in groups!
4 nátta rómantísk ferð, 23. des. 2020
Sannvottuð umsögn gests Expedia
La experiencia en general estuvo de lujo. Estuve en una Junior Suite (2do piso), los espacios son amplios, la vista desde el balcón por la mañana tomando un café Nespresso fue muy memorable. Las medidas de seguridad por COVID y el servicio del personal es excelente. El servicio de shuttle entre la habitación y los restaurantes de El Cielo fue muy útil. Para muchos servicios - dentro y fuera del hotel -necesitas preparar tu celular para leer codigos QR para ver menús y ordenar servicios. Disfruté el baño con regadera de lluvia. Espero regresar otra vez.
Carmina, 2 nátta rómantísk ferð, 21. nóv. 2020
Sannvottuð umsögn gests Expedia
El Cielo is a beautiful place to visit and stay. The apartments are spacious and modern. The restaurants and breakfast are excellence. The El Cielo wine is also excellent.
steve, 1 nætur ferð með vinum, 15. nóv. 2020
Sannvottuð umsögn gests Hotels.com
Amazing service, very strict with Covid and are following protocol. I was very impressed with the facility. Super clean and the staff very helpful treated us amazing the service is 5 start service. Doesn’t compare to any other places in valle de Guadalupe. The wine tasting at El cielo I wish they provided cheese platter and heaters since it is super cold at night. They were also short staff the gentleman who helped us was super nice, but I seen how busy he was with 5 other tables besides ours. The wine were amazing and we were allowed to bring the glasses home so that was nice.
Cesar, 2 nótta ferð með vinum, 13. nóv. 2020
Sannvottuð umsögn gests Expedia
The property is beautiful, the view spectacular , it was more than I expected .
Gaby, 2 nótta ferð með vinum, 13. nóv. 2020
Sannvottuð umsögn gests Expedia
The management of at this establishment does not deserve a 5 star rating....the heater in our room was not operating and it took 2 1/2 hours to get a room change. The breakfast restaurant had flies everywhere ( not a 5 star standard) I asked about at the star and was told it was normal! The staff were pleasant but I was never able to speak to a manger, probably because they were afraid to speak with me. I made numerous requests to speak to the manger on call. I will never stay at this hotel again. There are many beautiful hotels in the Valle that are far superior!
Lee, 2 nátta ferð , 9. nóv. 2020
Sannvottuð umsögn gests Hotels.com
We’ve been wanting to visit El Cielo for a while now and were looking forward to our stay. Unfortunately, it was not pleasant at all. Although the staff were really nice, the place did not deliver. 1. This place is considered expensive. We reserved the entire residence for the night and paid approximately $1000 for the night. As we entered the unit, the house had a sewer smell coming from the master bedroom. We could not get rid of it. The unit was presentable but wasn’t what I would’ve considered “clean”. The master bathroom has a huge jetted tub but it didn’t work properly. :( 2. We had a pool reservation for the evening and when we arrived, it had not been cleaned out and refreshed with clean towels nor were the lights turned on. We had to call s couple of time to have someone come and take care of it. 3. They have 24hr room service.... not many options but we found something. It took a while for the delivery but we were told it would. The problem was that it arrived cold, some basic items missing so the server had to make several trips that also took a long time and even then, we really didn’t get what we had asked for. 4. Same case when we visited the restaurant for breakfast the next morning. It took very long to get our food and we kept having to ask for things that were missing and every time was at least 15 to 20 min to get them. I totally get that COVID has brought limitations to these kinds of “trips” but for your prices should reflect that!
Liz, 1 nátta fjölskylduferð, 18. okt. 2020
Sannvottuð umsögn gests Expedia
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