Road to Santa Catarina km 1.7, Panajachel, Solola, 07010
What's nearby
Lake Atitlán - 2 min walk - 0.2 km
Church of Saint Francis - 3 min drive - 2.4 km
Panajachel Municipal Market - 3 min drive - 2.5 km
La Galeria - 4 min drive - 2.7 km
Casa Cakchiquel Arts Center - 4 min drive - 2.9 km
Getting around
Quetzaltenango (AAZ-Los Altos) - 121 min drive
La Aurora Intl. Airport (GUA) - 179 min drive
Airport shuttle (surcharge)
Restaurants
Restaurante El Cayuco - 4 min drive
Pollo Campero Panajachel - 4 min drive
Atlantis - 4 min drive
Circus Bar - 4 min drive
Guajimbos - 5 min drive
About this property
Jenna's River Bed & Breakfast
Jenna's River Bed & Breakfast offers a fantastic location, putting you just steps from Lake Atitlán. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a steam room are other highlights. Fellow travelers love the helpful staff and breakfast.
Languages
English, French, Hebrew, Italian, Spanish
At a glance
Hotel size
8 rooms
Arriving/Leaving
Check-in start time: 1 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (15 years old and younger) not allowed
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 8:30 AM–9:30 AM
Restaurant
Bar/lounge
Private dining
Snack bar/deli
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
An outdoor pool
Spa services
Steam room
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Bathrobes
Sleep well
Down comforter
Premium bedding
Pillowtop mattress
What to enjoy
Balcony
Freshen up
Separate bathtub and shower
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Food and drink
Champagne service
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, Swedish massages, and Thai massages.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 14)
Pool, spa, & gym (if applicable)
The seasonal pool is open from September 05 to August 01
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Jenna's River Bed & Breakfast Panajachel
Jenna's River Panajachel
Jenna's River
Jenna's River & Panajachel
Jenna's River Bed & Breakfast Panajachel
Jenna's River Bed & Breakfast Bed & breakfast
Jenna's River Bed & Breakfast Bed & breakfast Panajachel
Frequently asked questions
Does Jenna's River Bed & Breakfast offer free cancellation for a full refund?
Yes, Jenna's River Bed & Breakfast does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Jenna's River Bed & Breakfast?
Yes, there's an outdoor pool.
Are pets allowed at Jenna's River Bed & Breakfast?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Jenna's River Bed & Breakfast?
Yes, there's free self parking.
Is airport shuttle service offered by Jenna's River Bed & Breakfast?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Jenna's River Bed & Breakfast?
Check-in start time: 1 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at Jenna's River Bed & Breakfast and nearby?
Jenna's River Bed & Breakfast has an outdoor pool, a steam room, and spa services, as well as a picnic area and a garden.
Are there restaurants at or near Jenna's River Bed & Breakfast?
Yes, there's an onsite restaurant.
Does Jenna's River Bed & Breakfast have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Jenna's River Bed & Breakfast like?
Jenna's River Bed & Breakfast is located a short 2-minute walk from Lake Atitlán.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 17, 2024
WARNING ⚠️ CALL JENNA'S BEFORE ARRIVING TO PANAJACHEL so they can arrange transportation from your taxi/bus to the hotel. The "TukTuks" (the only available transportation) should charge you around $25 Quetzales to take you to the hotel. Unfortunately some of the drivers take advantage of new tourists, and we were charged an exorbitant amount.
To JENNA'S staff: Please warn incoming guests about this.
Other than that, I'll let the other reviews speak for themselves. This place is beautiful and the staff are excellent.
Caleb
Caleb, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
It was awesome! It has a great view, good food, and also staff friendly. I would recommend it to whoever wants to enjoy a beautiful panoramic view.
David
David, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
The views amazing, the breakfast included is delicious, location is perfect & staff are friendly! I love it here and am glad I chose Jenna’s River Bed & Breakfast!
Kunayaq
Kunayaq, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 29, 2024
A beautiful and well maintained property. We had excellent and personable service. The view of the lake is amazing. I highly recommend Jenna’s River Bed and Breakfast
Victoria
Victoria, 1-night romance trip
Verified Expedia guest review
6/10 Good
Aug 29, 2024
Alexander
Alexander, 2-night trip
Verified Expedia guest review
6/10 Good
Aug 5, 2024
Big thanks to the manager, Yvan. Without him, we would be totally lost. He managed our tuk-tuk transportation to Panajachel and ordered our trips with a travel agency. Otherwise, unfortunately, I was disappointed. We bought the room/jurt because of the Lake Atitlan view promised in the description. Our room didn't have ANY view of Lake Atitlan!!! The place is not within walking distance from the city of Panajachel. Get ready to pay extra money for each transportation to the town and back. I understood it was a rustic area, but the room wasn't worth the money we paid.
Peter
Peter, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
We had a great 4 night stay at Jenna’s. Our room was small but comfortable and very clean and the view was amazing. We used the restaurant every night because we had been out all day and didn’t want to go out again to eat, but it was fine and the staff was so lovely. I’d totally recommend Jenna’s!
Laura
Laura, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 31, 2024
Damian
Damian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 28, 2024
Crystal
Crystal, 5-night trip
Verified Expedia guest review
6/10 Good
Jul 28, 2024
First… you cannot get a better view it is gorgeous. The staff are wonderful and helpful. That being said… our yurt did not have screens on the windows and the room had to fans or AC of any kind. We went to the local appliance shop and bought one. Some of our windows did not lock and there was no safe so that was sketchy. The food is okay but not the best.
Eileen
Eileen, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Jul 11, 2024
Journey
Journey, 4-night trip
Verified Expedia guest review
6/10 Good
Jun 26, 2024
Here is my honest feedback the good and the bad. I was absolutely excited to stay in this property seeing the photos online. When arriving the first thing I noticed was the view. The staff member was very kind when we checked in and gave us a map and contacted a tuk tuk for us as this property you can not get to Panajachel actual hot spots unless you get in a tuk tuk which is 20 q for one person or multiple 15 q per ride.
Now let’s get into what turned this into a horrible experience. Our bedroom was not clean at all! I am honestly not even a complaining type of person and the first night I texted if their would be cleaning service as I gave the benefit of the doubt. That is until I woke up to bugs in my bed, a black scorpion spider in the tub, and on the ceiling light a thick spider web that you can tell has been there forever.
We stayed up all night killing bugs. One day we were coughing so much from the dust and bugs that we ended up feeling sick and not going into town. The cleaning service came and she was in and out the room in less than 5 minutes and the tub still had dead mosquitos and bugs. I’m very disappointed also eventhough 15 q is cheap if added up having to go back and forth as for a couple it was 30 q each time.
The breakfast was good but the same everyday for the included option. Coffee, beans, fruit, eggs, tortillas.
They had pancakes etc option but that was 65 q if you wanted.
The room walls are thin you can hear everyone’s convos nearby.
Shenna
Verified Expedia guest review
10/10 Exceptional
May 28, 2024
bethel
bethel, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Peaceful stay
Jenna’s B n B is a special place on the outskirts of Panajachel. If you like rustic, eclectic and scenic spots this will work for you. The food they serve is superb and the manager, Ivan, and staff are not only good at what they do, they are wonderful people!! I had a lovely stay.
Karen
Karen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 21, 2024
Lydia
Lydia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 21, 2024
Loved being away from Panajachel near nature, birds and beautiful view of lake. Food is excellent!! Staff, especially Yvan are helpful and truly love serving their guests.
karen De
karen De, 2-night trip
Verified Expedia guest review
4/10 Fair
May 20, 2024
There are 92 steps to access the property. This information should be included in the hotel bio.and 3 levels down from that is the pool which was dirty. The property is beautiful but very disappointed in access to it.
Verified traveler
3-night trip with friends
Verified Hotels.com guest review
6/10 Good
May 17, 2024
We enjoyed our stay however we did not realize it was similiar to glamping and wasn’t prepared for all the loud bugs while we sleeping. And crawling all over us with the added heat and no fan in the room made for a long night. I should mention I absolutely love camping and glamping on a normal planned and prepared weekend with fans,citronella candles and tons of bug spray But this was a weekend getaway with my husband not prepared for camping and the heat.
brandy
brandy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2024
Friendly vibe in a lush environment.
This is a lovely place to stay; very friendly atmosphere, warm vibe, easy to engage with other people. In a lush environment. Meals are excellent.
Barbara
Barbara, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2024
lovely venue. Great views. Accommodation was as expected for a yurt. Very acceptable. Staff were friendly and very helpful.
Terrance
Terrance, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 23, 2024
We loved the owl yurt for its view and privacy. Listening to the birds in the morning was our favorite part. The staff was so nice and patient despite our poor Spanish. They helped arrange transport around town and to Guatemala City.
Megan
Megan, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Apr 22, 2024
The view here is great and Yvan the manager was ever so helpful in helping us navigate the lake and set up excursions. He helped us arrange a village tour by tuk tuk, paragliding and a sunrise hike at Indian Nose!
Unfortunately, the rooms were not as clean as we would have liked and the dinner service was disappointing (food lacked flavor, servers were not attentive/kind and this was the priciest meal in our entire trip). The breakfast was much better, though.
P.S. the entire property shares 1 hair dryer. I learned the hard way! :)
Vicky del
Vicky del, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2024
We have a great time views staff and breakfast were excellent however mattress could use an upgrade, doors should have a shade for privacy also for the sunlight, a better mirror the one in our bathroom you can barely see yourself there’s a lot of stairs so keep that in mind
Yacel
Yacel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 10, 2024
Aliza
Aliza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 8, 2024
Staff was amazing and responsive. We arrived late with a last minute reservation and they were very helpful and accommodating. Dinner and bar service was excellent. Breakfast with a view was exceptional, try the French toast!