6/10
Front desk person would not take the time to accommodate our request to have our two rooms closer together. We traveled with our elderly and fragile parents and provide for their care. Despite checking in early the front desk person could not or would not consider our request to have our two rooms closer to one another as the rooms were literally at opposite ends of the hotel. I mean the last rooms at the ends of the north and south ends of the building. The
Hotel is very long and I approximate the distance to be about 3 to 4 hundred yards. We were told the reservations and room assignments were randomly assigned despite me making the reservations in one single transaction. This refusal to accommodate our request caused so much undo stress on my elderly in-laws and a lot of extra work back and forth. I had to park at their end of the hotel and re-park at our end six times to unload when we arrived and for check out and, too, each time we left for shopping, dinner and breakfast.
Earl
1 nætur/nátta fjölskylduferð
