4/10 Sæmilegt
7. apríl 2025
Disappointed
Our booking was for 2 standard rooms with kitchen and microwave. Upon arrival, we were disappointed that the 2 rooms have no kitchen, no cutlery, no cups/mugs, no tea or coffee. One of the rooms does not even has a microwave. When mentioned to the hotel staff, we told told that our booking was for standard room and it doesn't come with kitchen. I showed her the photos on hotels.com site showing the stove in the standard room, she has no answer.
The other room that has no microwave has a mirror that was fixed so low that you have to bent to see your face. Wardrobe has no door.
Dead roaches were found in the room.
Aircon was very loud, noisy and cold. Air con doesn't have a remote control. So we have to climb on the chair to control the temperature and turn off the aircon.
On the positive note, one of the men staff was very helpful. He stayed behind after work hour to wait for my brother in law to pick up his bag containing his passport as he left it accidentally at the hotel.
Overall, we will not stay at this hotel again.
Soh cheng
Soh cheng, 2 nætur/nátta fjölskylduferð
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