I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered.
On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs.
The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds.
However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable.
Good breakfast, good selection a nice food.
The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.