6/10 Gott
18. apríl 2025
Beautiful hotel but a little disappointing overall
Hotel was beautiful and in such a great location. The room was nice, but a few issues:
1. WiFi non-existent which meant spending a lot of money on data
2. Not soundproof in the slightest - staff were consistently carrying out work, trimming hedges, sweeping, etc directly outside our room at 7am every day so we couldn’t sleep beyond then at all.
3. The lock on door to the room was incredibly flimsy - anyone could have broken in if they wanted
4. A/C didn’t really work.
Roberto the concierge was amazing, helped us with anything we wanted and booked us 2 trips (one to Balandra inc tickets and taxi, the other on a group excursion to Isla espritu santo). Other staff were mainly nice but less helpful/friendly, especially the lady at the front desk when we showed her a video of the insane noise in our room at 7am - she rudely said “they’re making juice for breakfast”…. when they were clearly trimming hedges 🤔. We had tried to ignore the previous bad reviews and see the positives but it was a little disappointing to see changes hadn’t been made. Had a lovely few days nonetheless, I’d recommend but definitely not a 4 or 5 star experience considering the price.
Sam
Sam, 3 nætur/nátta ferð
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