8/10
Very pretty property. Rooms were comfortable and nice-looking. Small old bathtubs. Beautiful bar with scenic terrace. Nice new valet service.
Service in the hotel was mostly nice/cordial, but didn’t go even slightly out of their way to get information or problem-solve for a large group of business guests who were staying there but attending a conference at the Broadmoor a couple miles away. Also, the biggest reason I score them only 3 is that the hotel forgot to tell me at checkin that they were paving the parking lot 2 days later. They directed me specifically to park in a section that would be getting new asphalt. Then they started calling me repeatedly tje day before, which I didn’t answer at first bc Caller ID had it as the restaurant… finally got me the next day, and someone needed to come to my room and pick up my keys and move my car because i was (obviously) not able to because I was working. Just seemed super discombobulated.
Staðfestur gestur
3 nætur/nátta viðskiptaferð