We had a very nice stay at Staybridge Suites. The room was comfortable and had plenty of space for my kids and me, and the entire property was clean and well maintained. The location was also nice and quiet, which made for a relaxing stay.
We did have a hiccup with the air conditioning in our first room, but the staff handled it exceptionally well. They immediately moved us to another room on the same floor and made the process as easy as possible. The front desk staff were friendly, helpful, and professional, and the employee who came up to check on us even brought a luggage cart directly to our room so we could move our belongings without having to figure it out ourselves.
That level of service really stood out. Problems can happen at any hotel, but it's how the staff responds that makes the difference, and the team here handled everything quickly and courteously. Overall, we were very happy with our stay and would definitely stay here again.