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Barceló Maya Colonial - All Inclusive

4.0 star property
All-inclusive beachfront property with water park, near Xpu-ha Beach

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Photo gallery for Barceló Maya Colonial - All Inclusive

Aerial view
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Building design
Free minibar, in-room safe, desk, blackout drapes
Children's activities
Soak up the sun at Barceló Maya Colonial - All Inclusive, where a private beach, scuba diving, and sailing await. Enjoy yoga classes and fitness sessions at the health club or indulge in aromatherapy treatments at U-Spa. With 4 on-site restaurants serving breakfast and dinner options, as well as free WiFi to stay connected.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 3 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Water park
  • Nightclub
  • Free children's club
  • 2 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Premium TV channels
$184 nightly
The total price is $225
Oct 4 - Oct 5
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Room

Superior Room | Garden view

Superior Room

7.6 out of 10
Good
(228 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Free minibar items
LCD TV
Ceiling fan
Day bed
Blackout drapes/curtains
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(24 reviews)

Highlights

Balcony or patio
Air conditioning
Free minibar items
LCD TV
Ceiling fan
Day bed
Blackout drapes/curtains
Separate bedroom
  • 570 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

3 outdoor pools, sun loungers

Barceló Maya Palace - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.0 out of 10, Wonderful, 2,033 reviews
$210 nightly
The price is $257
Oct 4 - Oct 5
Total with taxes and fees
Barceló Maya Palace - All Inclusive
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About the neighborhood

Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750

What's nearby

  • Cenote Cristalino - 8 min walk - 0.6 km
  • Ecopark Kantun Chi - 8 min walk - 0.7 km
  • Cenote Azul - 14 min walk - 1.2 km
  • Puerto Aventuras Marina - 3 min drive - 3.2 km
  • Dolphin Discovery - 4 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive
  • Cozumel Intl. Airport (CZM) - 20.3 miles/32.7 km

Restaurants

  • ‪Mirador & La Hacienda Buffets - ‬16 min walk
  • ‪Strikers Sports Bar - ‬5 min walk
  • ‪Colonial Buffet - ‬9 min walk
  • ‪Jaguar's Discotheque - ‬2 min walk
  • ‪Tokyo - ‬4 min walk

About this property

Barceló Maya Colonial - All Inclusive

At Barceló Maya Colonial - All Inclusive, you'll have access to onsite scuba diving, snorkeling, and windsurfing. The water park and outdoor pool provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. Dining choices include 4 restaurants and the 3 bars/lounges are great places to grab a cold drink. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

At a glance

DONE

Hotel size

    • 480 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 4 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Water park access (surcharge)
  • Children's pool
  • Playground
  • Childcare in room (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Pool table
  • Fishing
  • Access to nearby outdoor pool
  • Golfing nearby
  • Ski area nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (9999 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2006
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • An outdoor pool
  • Water park access (surcharge)
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Nightclub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Closed captioned TV
  • Grab bar in shower

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Day bed
  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.77 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge
  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property enforces a strict dress code in the restaurant

Also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Frequently asked questions

Does Barceló Maya Colonial - All Inclusive offer free cancellation for a full refund?

Yes, Barceló Maya Colonial - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Barceló Maya Colonial - All Inclusive?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Barceló Maya Colonial - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Barceló Maya Colonial - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Barceló Maya Colonial - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Barceló Maya Colonial - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Barceló Maya Colonial - All Inclusive also has 3 bars, a nightclub, and a water park, as well as a sauna, a steam room, and a garden.

Are there restaurants at or near Barceló Maya Colonial - All Inclusive?

Yes, there are 4 onsite restaurants.

Does Barceló Maya Colonial - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Barceló Maya Colonial - All Inclusive like?

Barceló Maya Colonial - All Inclusive is a short 1-minute walk from Xpu-ha Beach and 5 minutes' walk from Ecopark Kantun Chi. Travelers love the property's prime location.

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Barceló Maya Colonial - All Inclusive Reviews

Reviews

8.4

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
Buffets
Family friendly
Children
Recreation
Drinks

What guests liked

  • The beach was clean, beautiful, and peaceful with clear water and soft waves, perfect for families and swimmers of all levels. (84 reviews)
  • The pools were amazing, large, and perfect temperature, offering a great experience for guests. (72 reviews)
  • The dining experience was excellent with many options, including great buffets and specialty restaurants, and friendly staff. (15 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Carlos Alberto, 1-night trip

8/10 Very good

MARIA DE LA CRUZ, 2-night trip

10/10 Exceptional

Excelente
Thelma Gabriela, 3-night trip

8/10 Very good

Evelyn, 2-night trip

10/10 Exceptional

Jose, 2-night trip

10/10 Exceptional

Observaciones

La estancia fue excelente! El proceso para realizar el check in fue bastante tardado 1 hora esperando y en la habitación hay un aparato en la parte de arriba con luz verde que no deja descansar. Respecto al trato del personal, las chicas del spa en recepción con actitud poco amble y las chicas y chico que te dan las instrucciones de la hidroterapia muy serviciales. La hidroterapia la recomiendo 100% Algunos meseros de los restaurantes igual con actitud poco servicial. Gilberto Hernández del Mariachi Grill, Barcelo Maya Colonial fue excelente
2-night trip

10/10 Exceptional

Marcella, 10-night trip

10/10 Exceptional

Muy cómodo, la comida es buena.
Manuel, 9-night trip

4/10 Fair

Pésimo servicio

La verdad todos los empleados son súper nefastos tratan horrible a todos, nunca sonríen y nunca tienen disposición de ayuda, el de la recepción nefastisimo los meseros hartos y cansados las del room service nefastas todos todos los 3 días que estuvimos ahí no tuvimos ningún trato amable y eso que hemos Ido muchas veces a ese hotel y está en decadencia sus instalaciones no están tan mal pero su servicio es pésimo
Luz María, 2-night trip

10/10 Exceptional

Excelente opção

Hotel muito bom, vários restaurantes e piscinas. Excelente para crianças e família. Para casais também muito bom.
Fabio, 7-night trip

8/10 Very good

5-night trip

10/10 Exceptional

Facility was clean, staff friendly and helpful. My sister had a wedding at the venue and couldn't have hoped for better service.
Lynette, 4-night trip

8/10 Very good

Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
Room Service breakfast with a view
Nightly shows
Lobby views
U Spa pool
Nora, 8-night trip

8/10 Very good

Gated community & clean.
Rebecca, 4-night trip

10/10 Exceptional

We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
Robert, 7-night trip

10/10 Exceptional

Kid friendly. Recommend 100 %. We are a family of 4 with two children and I would definitely book my next vacations here again.
Gregorio, 4-night trip

4/10 Fair

Stay somewhere else. I don’t know why this property is so hyped up but we were utterly disappointed and we are used to bare minimum and 3star hotels, we are not fancy travelers by any means. First off, check in took well over 30 minutes and we were lied to at check in (told they didn’t have 2 rooms close by at first, then later it turns out that they did in fact have 2 rooms close by). Beds are horrible, mattresses are so soft that you fall into the middle of them. Shower head has no pressure so it takes double the amount of time. The food in the buffets is bland and flavorless, not much better in ala carte restaurants. The steakhouse has the smallest portions on the planet so be warned because even my 10 year old was left hungry after that dinner. The beach was incredibly filthy with seaweed (not their fault) but at every other resort the staff clean it, not here. Here the seaweed just sits and accumulates and stinks sooooo bad it’s impossible to get anywhere near the water. The water is also full of rocks so the fact that it’s full of seaweed as well makes for a dangerous situation as you can’t see the rocks and we all cut up our feet. They have 5/6 lonely sad dolphins swimming around in the smallest little pool. Very sad and why they haven’t relocated these gentle creatures to a bigger space is still beyond me. Bars are also a hit or miss with drinks. Overall, just a disappointing stay and nothing impressive or nice or memorable about it at all. We won’t be back.
AMRA, 5-night trip

10/10 Exceptional

Herta, 7-night trip

10/10 Exceptional

We had a great time at Barceló Maya Colonial. It’s a family-friendly hotel, perfect for relaxing and spending quality time together. Our stay was very pleasant and the service was excellent — the staff was always attentive, friendly, and helpful. The facilities were well-maintained, with direct beach access, nice pools, and plenty of entertainment and dining options. We would definitely come back!
Caridad, 7-night trip

10/10 Exceptional

The best place for vacation with family !
Idalia, 7-night trip

10/10 Exceptional

Justin Malik, 5-night trip

10/10 Exceptional

FIrst of all, Staff, everywhere in the property was above and beyond, always with a smile on their faces. The building has beautiful halls where we could walk without worrying about sunscreen, views are beautiful, walk to the beach easy and great distance.
Ana, 6-night trip

10/10 Exceptional

Pedro, 6-night trip

10/10 Exceptional

OSCAR, 2-night trip

10/10 Exceptional

Las albercas están muy bonitas, limpias y amplias . Lo que no me gustó el zargazo que genera naturalmente pero se veía a los trabajadores limpiando a diario el saragazo
Brayant Javier, 4-night trip

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