10/10 Stórkostlegt
30. janúar 2025
Beautiful
Coconut Bay Beach Resort and Spa is an amazing facility. Its beautiful and the took such great care of us after a very rough start. We booked through Hotels.com as I always do but I would either not book through here or I would call the hotel directly to make sure your exact reservation is on file with them. We arrived to no room at all eventhough it was confirmed by hotels.com and the app even showed that we were checking in. It took us an extended time at the airport because we were not on the list. I had the app and a printed confirmation but we were not on the hotel list. When we got to the hotel they had to help us call hotel.com and we were given a room but it was not what we booked and we were given a refund. Though it started out horrible and I might have had a panic attack during it, Coconut bay took the best care of us and we would definately go back.
Lynne
Lynne, 6 nætur/nátta ferð
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