Courtyard Virginia Beach Oceanfront/North 37th Street

Service gets a 3 out of 5 because the Engineer on duty was so friendly. Desk staff was sufficient, but not terribly helpful. We interacted with 3 different desk staff for a 1-night stay. Location did not inform us that parking charges would be added as incidental - neither in the initial reservation, upon check-in, nor upon check-out. Barrista in lobby Starbucks said they could not make a Flat White and offered no substitution so I ordered a no-foam latte. Those are the same drink and she couldn't handle it. We opted to walk to local restaurants instead of attempt the hotel lobby food.

I love staying there and hope to come back next year. Just one thing. You need better Coffee Makers in the Rooms. Starbucks in the Lobby is too expensive everyday especially for guess who are on a limited income

The balcony rooms were great for viewing the waters and just people watching. Very relaxing. We also were able to enjoy the dolphins feeding just off shore. Rooms were nice, a little dated but clean. Staff was very friendly.

We were disappointed when we were told by the front desk that they would not extend us for 1 hour because of the cleaning crew.

Housekeeping was not very good . Staff with exception of front desk was not very friendly. The breakfast buffet was a mess and workers not efficient . Rooms very overpriced