Lovely building, great staff and great breakfast but a little bit more attention to detail required.
We had a lovely room, but arrived slightly early and were told under no circumstance could be check in early, even though the room was ready, without paying a £10 an hour early check in charge. Suddenly an extra £20, thankfully the room was very nice, and pretty clean but could have done with some attention, the bathroom door wouldn't stay closed without something up against it.
Next morning there were no side plates for toast, salt on the tables but no pepper, there were two young ladies/girls waitressing, one seemed rushed of her feet, the other seemed to not be doing much, whoever is managing staff needs to just give the staff a little bit more training, basics, like put out the salt and pepper, put out side plates, give out cups and saucers, or mugs, just a mug would have been fine.
Overall a great stay but needs a bit of fine tuning.