Booked one night for a concert nearby. Wasn’t pleased from the moment we walked into the room. Would be wonderful if their wasn’t roaches. Found 2 dead ones as walking into the room and didn’t think much of it, a lot of people are in and out, so they have pest control come spray. As I walked through the room turning lights on, the fan didn’t work or light & was dusty. The walls were dirty as well, whatever. I inspected the bed for bed bugs & found nothing. Since we had a studio room I decided to check the cabinets out, low and behold live roaches and feces. We instantly grabbed our bags and went back up front. Someone other than the manager on duty kept apologizing and refunded the full amount. As she was doing that the manager on duty, who also checked us in, didn’t seemed bothered one bit. To me I felt like he knows about the problem and had zero sympathy.