6/10
The information we received prior to arrival was excellent but I wasn't able to check in in advance using the on-line system. The hotel was situated in a very central location, but was quiet and felt very secure. Reception was in the Hotel Victoria ( a few doors down). The staff there were very friendly and helpful. The breakfast in the Victoria was good and they were able to store our bags for us won the last day before we flew home. The facilities listed for the Matheu (coffee shop, bar and restaurant), were situated either in the Hotel Victoria or, in the case of the restaurant, was a public restaurant between the 2 buildings. Unfortunately, although our room was clean and the bed comfortable, it was shabby, very small, and not al all as shown in the picture. I estimated it to be 8ft square which, by the time you add a double bed, a wardrobe, 2 adults and 2 suitcases, left VERY little room for manoeuvre. To make things worse the small window in the room had a dreadful outlook which discouraged us opening it or even looking out of it. We kept the curtains closed most of the time. The room felt very claustrophobic. Other rooms we saw looked much better. Sadly not the cozy retreat we had been promised.
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