Hotel Zur Alten Brücke

An amazing little hotel in an idea location with friendly staff. Our room was recently remodeled and gorgeous. The restaurant just downstairs was incredible.

Perfect location!!!...everything in Old Town in close walking distance...lovely clean and modern rooms....and adjoining rooms most appreciated (travelling with my 88 yr old father) and perfect for us. Unique decor...tastefully done. Reception welcoming and very helpful. Housekeeping friendly and gracious. Stayed 3 nights. My father had always wanted to see Heidelberg. The city did not disappoint - so beautiful! Slight misunderstanding at breakfast day 1 but we were so touched by the absolute sincerity and genuine apology of the breakfast manager - this proved to be exemplary service. The evening restaurant service was not to this standard however - our reserved table had been double booked - I specifically sought a table where my dad would be comfortable and out of the sun; we appreciate errors occur, but at no point did the staff appear to want to ensure we were not inconvenienced by this nor was any sincere apology offered...this was the most disappointing aspect of the whole trip - though the food was truly excellent and worth the higher cost. One point to note - fans were provided in the rooms and were needed. It was just starting to get hot in Germany this week in June. In high summer, the lack of air conditioning may be difficult to manage... nights were cool but the central location meant street noise was inevitable (closed windows provided excellent soundproofing though). Overall I would definitely choose Hotel Zur Alten Brucke again without a doubt.

Everything was exceptionally good. Sebastian was amazing at the front desk.

Friendly staff. Had to walk down the street to room. Public Parking is off site however hotel have us a significant discount. Staff was accommodating. Great location and within walking distance to everything

Such a cute hotel and full of character! Great spot in town and extremely nice staff. Walkable to everything. Would stay again for sure!