Staðfest umsögn
6/10 Gott
ALVIE
6. janúar 2025
Well below typical expectations
We stayed here in Jan 2025. This place is like an add-on to a small house. It seemed to be a fairly new remodel. The furniture and beds were nice. Temps outside were mid forties. There was one mini split unit that kept the main area plenty warm. There were small space heaters that don't work well for heating the bedrooms so the bedrooms were very cold. The internet comes and goes. You'll have internet for a few minutes then it will quit. For their online check in, they asked for a copy of my DL. I certainly wasn't going to give that to a stranger. When I called and told the lady it was crazy for them to ask for that and I wouldn't be giving that to them, she said it was okay and she would call me the next day at 2pm for more information on checking in. I never received a call and I started calling and emailing them. I sent 2 emails and called and left 3 messages with no response. On my way to OK, I called again and left another message. I had to call about 20 times back to back to finally get a return call. Finally, the night before leaving, I emailed and texted and asked for check out procedures. Again I received no response. We cleaned the dishes and took the trash out and left. On top of everything else, there was remodeling going on in the adjoining house and we enjoyed pounding all day. It is only reasonable to expect better communication, warm bedrooms and adequate communication. With the construction the place shouldn't have even been rented