Overall the hotel is new, very beautiful and spacious rooms, everyting was clean.
We saw an issue with the unexperienced personel and lack of managment.
Our experience for 1 night:
- The entrance door (turning door) was stopping a lot because the sensor might be very sensitive if you get 2 persons at once - Personel was mean to customers and annoyed because they blocked it, instead of being professional and understanding it's not their fault.
- We have not been able to sleep most of the night due to our neighbours partying (loud music with speakers/loud talks/back and forth all night with door smashing all the time). At 00h30 we asked the security to get them to stop - they stopped - at 5h they started again, I tried to call the reception with my phone (no sellphone connexion in the room), I tried with the phone in the room, there is no instructions how to contact the reception - useless
At 9h they were still partying (it never stopped), I go to the reception to complain and ask if we can check out at 12h instead of 11h as we didn't sleep.
The answer: "Yes that shouldn't be a problem, we will charge you 20 euros" - OK we will leave at 11h.
- 10h45 we leave our room - the neihbours are still partying, we smell weed in the hallway - Nobody from the personal went to check on them.
We won't be coming back.