8/10 Very good
The standard rooms were small, but cozy. The location in Palermo was excellent.
Robyn
Robyn, 2-night trip
BENS L'Hotel Palermo
Hotel convenient to Serrano Square, aimed at LGBTQ+ guests
Choose dates to view prices
In the heart of Palermo, BENS L'Hotel Palermo offers a serene retreat with free continental breakfast, a charming garden, and a library. Take advantage of in-room WiFi and unwind by the seasonal outdoor pool or on the sun-kissed terrace.
VIP Access9.0
Wonderful
Popular amenities
- Pool
- Airport transfer
- Free WiFi
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Outdoor pool
- Seasonal outdoor pool
- 24-hour room service
- Airport shuttle
- Area shuttle
- Cruise ship terminal shuttle
- Casino shuttle
- Shopping center shuttle
- Ferry terminal shuttle
- Terrace
- 24-hour front desk
Feel at home (6)
- Children stay free
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Garden
- Terrace
$95 nightly
$98 total
May 5 - May 6
Room options
Showing 5 of 5 rooms
Standard Room
8.8Excellent
11 reviews
- 161 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Suite, Garden View
9.4Exceptional
6 reviews
- Garden view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Superior Room, 1 Queen Bed
9.2Wonderful
5 reviews
- Garden view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Suite, 1 King Bed
10.0Exceptional
2 reviews
- Garden view
- 484 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Room, 2 Twin Beds
10.0Exceptional
1 review
- Garden view
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
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About the neighborhood
Thames 1562, Buenos Aires, Capital Federal, 1414
What's nearby
- Palermo Soho - 1 min walk - 0.0 km
- Serrano Square - 1 min walk - 0.2 km
- Armenia Square - 7 min walk - 0.6 km
- Distrito Arcos - 11 min walk - 1.0 km
- Plaza Italia - 16 min walk - 1.4 km
Getting around
- Buenos Aires (AEP-Aeroparque Jorge Newbery) - 23 min drive
- Ministro Pistarini Intl. Airport (EZE) - 46 min drive
- Buenos Aires February 3 Station - 4 min drive
- Buenos Aires La Paternal Station - 5 min drive
- Buenos Aires Palermo Station - 18 min walk
- Plaza Italia Station - 15 min walk
- Palermo Station - 17 min walk
- Malabia - Osvaldo Pugliese Station - 22 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
- Shopping center shuttle (surcharge)
- Casino shuttle (surcharge)
Restaurants
- Perro - 2 min walk
- Chori - 1 min walk
- Boticario - 2 min walk
- Rey de Copas - 2 min walk
- Kentucky - 2 min walk
About this property
BENS L'Hotel Palermo
BENS L'Hotel Palermo offers a great location, putting you within a 15-minute walk of Serrano Square and Distrito Arcos. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Other highlights at this boutique hotel include a terrace and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Plaza Italia Station is 15 minutes away.
At a glance
Hotel size
- 23 rooms
- Arranged over 4 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Offsite parking within 164 ft (USD 20 per day)
- Street parking available
Transfers
- Airport shuttle on request (available 24 hours)*
- Cruise terminal shuttle*
- Ferry terminal shuttle*
Offsite
- Area shuttle*
- Shopping center shuttle*
- Casino shuttle*
Other information
- Smoke-free property
- Caters to LGBTQ guests
- No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
- Free continental breakfast 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
- Coffee/tea in a common area
- 24-hour room service
Traveling with children
- Children stay free (see details)
What to do
- Bicycle rentals nearby
- Golf lessons nearby
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Pool loungers
Facilities
- 1 building/tower
- Built in 2011
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Communal living room
- An outdoor pool
Accessibility
- Elevator
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible lounge
- Grab bar near toilet
Room amenities
Be entertained
- 32-inch LCD TV
- Premium cable channels
- First-run movies
- Pay movies
Home comfort
- Air conditioning (climate-controlled) and heating
- Bathrobes
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Deep soaking bathtub
- Shower/tub combination
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
- Access via exterior corridors
Fees & policies
Refundable deposits
- Breakage deposit: USD 100 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
- You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a foreign passport or foreign ID along with an immigration entry receipt issued by Argentina's National Directorate of Migration, and who pay with a non-Argentinian card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.
Optional extras
- Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 3)
- Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
- Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for USD 50.0 per day
Parking
- Parking is available nearby and costs USD 20 per day (164 ft away)
Pool, spa, & gym (if applicable)
- The seasonal pool is open from October to April
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires
Frequently asked questions
Does BENS L'Hotel Palermo offer free cancellation for a full refund?
Yes, BENS L'Hotel Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BENS L'Hotel Palermo?
Yes, there's an outdoor pool.
Are pets allowed at BENS L'Hotel Palermo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BENS L'Hotel Palermo?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by BENS L'Hotel Palermo?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at BENS L'Hotel Palermo?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at BENS L'Hotel Palermo?
No, this hotel doesn't have a casino, but Puerto Madero Casino (13-min drive) is nearby.
What is there to do at BENS L'Hotel Palermo and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
Does BENS L'Hotel Palermo have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around BENS L'Hotel Palermo like?
BENS L'Hotel Palermo is in Palermo, a short 2-minute walk from Serrano Square and 12 minutes' walk from Distrito Arcos. Travelers say that the hotel is in a great location.
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BENS L'Hotel Palermo Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
9.6
Location
9.4
Staff & service
8.6
Property conditions & facilities
What guests liked
- Breakfast was a highlight with a good selection and generous options. (19 reviews)
- The property is located near many delicious restaurants and offers a variety of dining options. (7 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationRestaurantGardensBreakfastNeighborhoodsBoutique hotelBarCities10/10 Exceptional
From the moment we arrived we felt so welcome. The staff were so welcoming and kind, and more than happy to make our stay as comfortable as possible. The hotel itself has so much character, it really was a breath of fresh air from the shiny high rises we were used to staying in. The breakfast was great. The location is excellent! The best location we have stayed in BA so far. I would highly recommend this hotel and if I were to come back I would definitely stay here.
Luchia
Luchia, 3-night trip
10/10 Exceptional
Very welcoming staff that allowed an early check in. Lovely gardens and relaxing atmosphere and a pool. Breakfast was generous and offered a nice variety.
I would love to stay here again!
Debra
Debra, 3-night trip
10/10 Exceptional
Excellent location and clean room
Khalid
Khalid, 2-night trip
10/10 Exceptional
The setting and the space are delightful!!
Valeria
Valeria, 2-night trip
10/10 Exceptional
I loved staying as Bens L'Hotel Palermo. I had 2 rooms, one was a suite and one was a standard room. It was like staying in a bed an breakfast, very quaint, and like staying with family (in a good way). The suite was large, spacious, and very comfortable. The standard room was quite small and not much room for anything but the bed. I was surprised by the difference. Again, the hotel was lovely, but the standard was small. If you can afford the suite, take it.
Nancy
Nancy, 5-night trip
6/10 Good
Not a bad stop. Got stuck overnight and booked last minute. Nice little courtyard in the middle. Pool looked a little uninviting. Would have loved a warm shower at 3am before our flight but it wasn't meant to be. The room we had needed a little updating for sure. Could be better rooms in the place and we just got a more run down room. Who knows. We did sleep great in the bed so that was nice.
Andrew
Andrew, 1-night trip
8/10 Very good
Staff were extremely helpful, great breakfast- sometimes in the garden. An old property but well maintained and very clean. The added bonus of Bens is that it is right in the heart of Palermo, a stones throw from bars and restaurants. Safe at night, we would always stay there again.
Richard
Richard, 3-night trip
10/10 Exceptional
Great staff and place.
Halasius
Halasius, 13-night trip
10/10 Exceptional
Cute boutique hotel.
Clarissa
Clarissa, 1-night trip
10/10 Exceptional
It was great
Kylie
Kylie, 3-night trip
10/10 Exceptional
I love this boutique hotel! Bed was comfortable, amenities were good, location was great and it make you fell great!
Roxanna
Roxanna, 1-night trip
8/10 Very good
The property is very quaint and has beautiful surroundings. Staff were excellent.
Carolyn
Carolyn, 5-night trip
10/10 Exceptional
Very nice hotel and friendly staff. Excellent location.
Linda
Linda, 1-night trip
10/10 Exceptional
Very good place to stay!
Julian
Julian, 2-night trip
6/10 Good
This place is in the heart of Palermo. There is a nice garden area and a good breakfast. The facility itself is old and could use upgrades and TLC.
Patrick
Patrick, 2-night trip
10/10 Exceptional
Staff and location were great
Patricia
Patricia, 4-night trip
6/10 Good
Decent place to stay.
Martha
Martha, 3-night trip
8/10 Very good
The hotel is superbly located in Palermo and was on the whole good, with and staff being very friendly and helpful. However, we did have a couple of issues with the room: the air conditioning unit was not very effective and could have been better maintained. Also, the bathroom was poorly ventilated and had some mould on the ceiling and upper walls as a result. We did report these issues to the hotel on our departure.
Imran
Imran, 3-night trip
10/10 Exceptional
Lovely hotel in Buenos Aires
Lovely hotel in great neighborhood in Buenos Aires.
Clare Celia
Clare Celia, 1-night trip
10/10 Exceptional
The property is beautiful, the staff is amazing, the area is great!
anezka
anezka, 2-night trip
10/10 Exceptional
Very charming property, with great staff and breakfast. It has so much character, absolutely an oasis in the middle of a vibrant neighbourhood
Saeid
Saeid, 2-night trip
10/10 Exceptional
Excellent little hotel; quiet, clean and excellent service from the staff
Jorge
Jorge, 5-night trip
10/10 Exceptional
A beautiful boutique hotel in the trendy Palmero neighborhood.
The staff was wonderful and accomodating. The morning breakfast was great.
There are numerous restaurants and shops in easy walking distance.
Highly reccomend this hotel.
Charles L
Charles L, 5-night trip
10/10 Exceptional
Pretty and comfortable hotel with an amazing breakfast. The staff goes above and beyond
Stacey
Stacey, 2-night trip