In the heart of Makati, The Charter House offers a tranquil retreat with a rooftop terrace, an outdoor pool with sun loungers, and relaxing spa services. Connect to in-room WiFi or grab a bite at The Capiz Coffee Shop serving local and international cuisine. Previous guests rave about the helpful staff.
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
What's nearby
Greenbelt Shopping Mall - 1 min walk - 0.1 km
Ayala Center - 1 min walk - 0.1 km
Ayala Museum - 3 min walk - 0.3 km
Glorietta Mall - 5 min walk - 0.4 km
Ayala Triangle Gardens - 6 min walk - 0.6 km
Getting around
Ninoy Aquino Intl. Airport (MNL) - 23 min drive
Manila EDSA Station - 3 min drive
Manila Pasay Road Station - 18 min walk
Gil Puyat Station - 23 min walk
Ayala Station - 17 min walk
Magallanes Station - 23 min walk
Buendia Station - 25 min walk
Airport shuttle (surcharge)
Restaurants
Shake Shack - 2 min walk
Tsujiri - 1 min walk
Phở Hòa - 1 min walk
Mom & Tina's Bakery Cafe - 3 min walk
ALFRED at Makati Diamond Residences - 1 min walk
About this property
The Charter House
The Charter House features a rooftop terrace and puts you just steps from Greenbelt Shopping Mall and Ayala Center. Guests can indulge in massages and enjoy local and international cuisine at The Capiz Coffee Shop, which is open for breakfast, lunch, and dinner. Other features include an outdoor pool and a terrace. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
108 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 9:00 AM–10 AM
Restaurant
Room service (limited hours)
Traveling with children
Grocery/convenience store
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Luggage storage
Porter/bellhop
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Banquet hall
Traditional architecture
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Dining
The Capiz Coffee Shop - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.
Fees & policies
Refundable deposits
Deposit: PHP 1000 per accommodation, per stay
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately PHP 200 to 500 per person
Airport shuttle service is offered for an extra charge of PHP 1250 per vehicle (one-way, maximum occupancy 2)
Policies
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati
Frequently asked questions
Does The Charter House offer free cancellation for a full refund?
Yes, The Charter House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Charter House?
Yes, there's an outdoor pool.
Are pets allowed at The Charter House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Charter House?
Sorry, there's no onsite parking at The Charter House.
Is airport shuttle service offered by The Charter House?
Yes, an airport shuttle is available. The charge is PHP 1250 per vehicle one-way.
What are the check-in and check-out times at The Charter House?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at The Charter House?
No, this hotel doesn't have a casino, but Newport World Resorts (6-min drive) and City of Dreams Manila (8-min drive) are both nearby.
What is there to do at The Charter House and nearby?
The Charter House has an outdoor pool.
Are there restaurants at or near The Charter House?
Yes, The Capiz Coffee Shop offers local and international cuisine.
What's the area around The Charter House like?
The Charter House is in Makati Central Business District, a short 1-minute walk from Greenbelt Shopping Mall and 7 minutes' walk from Glorietta Mall.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
9.4
Location
8.6
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, delicious, tasty, and satisfying with a variety of options available. (19 reviews)
Airport shuttle service was reliable and staff were helpful in arranging transfers. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Shopping malls
Restaurant
Value
Food
Breakfast
Shopping
Store
Reviews
Verified
10/10 Exceptional
Apr 1, 2026
Clean rooms, nice customer service, polite, helpful always with a smile
ELEANOR
ELEANOR, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Friendly staff, room is clean, great location. We love staying at this hotel
Joy
Joy, 4-night trip
Verified
8/10 Very good
Mar 22, 2026
Everything was just fine. The breakfast was pretty good. The location is still the best selling point.
Ismael
Ismael, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Clean room and friendly staff
James
James, 3-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Friendly Staff, Clean Room. Next to Shopping Mall.
Felicidad Benipayo
Felicidad Benipayo, 5-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Clean and great service
MARK
MARK, 4-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Room is clean! Staff are very friendly!
Inno
Inno, 6-night trip
Verified
8/10 Very good
Nov 26, 2025
One of the best breakfasts we have had during our vacation. Would probably stay there again.
Scott
Scott, 2-night trip
Verified
8/10 Very good
Feb 16, 2026
Everything is good and everyone is polite
Mary Ann
Mary Ann, 2-night trip
Verified
10/10 Exceptional
Dec 15, 2025
Room was clean desk staff were courteous and helful. Good breakfast and fast friendly service.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Jan 26, 2026
Staff friendly and so helpful ! Rooms clean . Picked location since across Greenbelt stores!!
Location ideal !
aura
aura, 3-night trip
Verified
10/10 Exceptional
Jan 5, 2026
We had a great stay! Staff are very friendly and helpful!
Location is very convenient to shopping, eating place and places of interest! Every place that we want to go are mostly walking distance.
The room is very clean as well! Definitely we will book again to this hotel.
Evangeline
Evangeline, 2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Outstanding service of the staff made the stay enjoyable and memorable. Comfortable pillows and bed, very clean room, delicious breakfast and the location is great. Thank you.
Jasmin
Jasmin, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Very good location. Clean room and efficient staff.
Eloisa
Eloisa, 3-night trip
Verified
10/10 Exceptional
Dec 1, 2025
The most sensible place to stay in Makati: Clean, comfortable rooms , GREAT food and RESTAURANT Staff, and most of all, reasonable price! Our choice of stay for the past 25 years.
Albert P
Albert P, 4-night trip
Verified
8/10 Very good
Oct 22, 2025
Very accessible for everything, highly recommend for people love shopping as its just around the corner.
Grace
Grace, 2-night trip
Verified
10/10 Exceptional
Oct 22, 2025
Friendly staff
Ma Socorro
Ma Socorro, 2-night trip
Verified
8/10 Very good
Sep 14, 2025
Friendly and accommodating staff.
crissy
crissy, 6-night trip
Verified
10/10 Exceptional
Oct 1, 2025
Value for money… the location is so convenient, the staff are so nice to me. I love the bed and the duvet it feels like home.
Anne Bernadette
Anne Bernadette, 3-night trip
Verified
10/10 Exceptional
Nov 13, 2025
Spacious room, clean and quiet. Express check-in. Staff are efficient, courteous and attentive. Value for money. And excellent location!!!
Eloisa
Eloisa, 1-night trip
Verified
8/10 Very good
Oct 20, 2025
It is nice. Staff are friendly and courteous.
Ester
Ester, 4-night trip
Verified
8/10 Very good
Sep 13, 2025
I liked the proximity to the Green Belt.
Victor
Victor, 2-night trip
Verified
10/10 Exceptional
Mar 31, 2025
Location is great!
Daisy
Daisy, 1-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Nice place up-to-date spotless, elevators work in the stairwell all the fire doors closed on each floor for fire safety big difference
Richard
Richard, 1-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Nicely located across shopping mall (though upscale) place was clean and customer service was excellent..nice, friendly and helpful staff.